Trust Electric Heating Reviews

The overall sentiment towards Trust Electric Heating is predominantly positive, with most reviewers highlighting efficient installation, professionalism, and knowledgeable staff. Many reviews mention specific engineers by name and praise the company’s quick response to technical issues, such as sorting out a faulty circuit board within days. While one customer details significant problems with a third-party installation, including defective units and dangerous cabling, such criticism stands out as an exception.

Common feedback includes appreciation for courteous and friendly engineers, clarity in product information, and an easy installation process. Customers often note tidy workmanship and attention to post-installation instructions. The repeat mention of engineers being punctual and providing clear briefings suggests a strong focus on customer service. Notably, the company’s UK-wide availability and family-run nature are highlighted as positives, reinforcing its appeal beyond just local service.

Overall, based on customer feedback, Trust Electric Heating is regarded as a reliable central heating service provider in Britain, offering prompt and courteous installation and efficient management of occasional product faults. Their engineers’ professionalism and clear communication build confidence with customers, which supports a strong reputation in the UK market.

Trust Electric Heating provides electric heating solutions and installation services across Britain. This company specializes in supplying and fitting radiators and related electric heating units, offering made-to-measure products. Their services are in-person, and installations are completed on-site in customers’ homes or business premises.

The company operates with in-house staff as well as occasionally using third-party installers. Installations are typically performed by teams of trained engineers, who handle delivery, fitting, and user briefings. The company maintains a workflow that includes product advice, ordering, delivery coordination, and post-installation support for technical issues.