Walls and Floors Showroom Reviews

The overall sentiment for Walls and Floors is strongly positive, with reviewers consistently noting exceptional customer service, wide showroom selection, and product quality. Customers frequently mention staff by name, reflecting memorable, attentive experiences. However, one review raises concerns about delayed or failed deliveries, emphasizing communication problems and reliability issues for online orders.

Frequent themes include praise for knowledgeable and friendly staff, particularly in the showroom environment. Many customers cite ease of product selection, assistance during purchase, and convenient checkout processes. Several reviews specifically highlight the high quality and sturdy design of wall panels and tiles, with customers comparing favorably to competitors. The showroom experience appears central, often mentioned for its layout and extensive options, while online customer service also receives positive mentions aside from one negative outlier.

Overall, Walls and Floors is regarded as a reputable tile and wall panel retailer, valued by customers for expertise, range of choices, and hands-on assistance. The company’s reputation in this region stands out due to repeated references to consistent service quality, helpful staff, and positive in-store experiences, despite an isolated negative delivery incident.

Walls and Floors is a retailer specializing in tiles, wall panels, and related home improvement products. Their offerings include decorative panels, adhesive supplies, and a wide variety of tile options. The company serves customers through physical showrooms and an online ordering platform, catering to residential renovation and design projects.

The company operates via large, well-stocked showrooms where staff assist customers with product selection and technical advice. Customers can also order online, with delivery and collection available at trade counters. Product displays, knowledgeable staff, and straightforward processing at checkout are key operational features, supporting in-person and online shopping experiences.