Tripp Ltd Head Office Reviews
Rated 4.7 based on 380 Reviews
Online Stores in London
2-5 St John's Sq, London EC1M 4DE
Published on
August 13, 2025
Last updated
August 13, 2025
such good quality
stress free experience
bent over backwards
very helpful and helped me
Great service overall!
customer service to replace has been amazing
answered my email almost immediately
really outstanding service
fantastic customer service I experienced
Excellent service – hassle-free
Tripp typically responds to customer concerns within hours or days and often provides swift replacements for damaged or faulty items. Customers report that even weekend queries receive prompt attention and issues are resolved with minimal hassle.
Several reviews specifically mention Nikita as a key support staff member who communicates clearly and handles customer concerns efficiently. Customers value her professionalism and friendly assistance.
Customers are generally asked to provide details or photos of product faults and are guided through simple steps to arrange a replacement. The process is communicated clearly and replacements are dispatched promptly once the issue is verified.