Toolstation Islington Reviews

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For everything that is worth something, you have to pay a price. Unfortunately, there was nothing worth paying for at this tool station. When I chose more than 5 tools, they didn't have any. My dissatisfaction increased when I was confronted with the insults of the seller, and I was questioned. .” Your most unhappy customers are your greatest source of learning.” “The customer's perception is your reality.” It was clear that they had deliberately not reported the parts and equipment to be loaded with new goods after the warehouse was emptied, because they were dissatisfied with their jobs. For this reason, the inventory had been reduced to zero, Or they intentionally zeroed out the inventory so they wouldn't sell to me because I complained. To provoke me and humiliate me and make me angry. They work very slowly, there was a lady there who seemed to be working for free for God's sake. Her face made the customers uncomfortable. I showed the tools and the oil to the sales lady, explained what I needed them for, and she confirmed that it was correct. But when I returned after a long train journey, I realized that the saleswoman had given me car antifreeze instead of regulator oil. Zero inventory in warehouse. Zero employee behaviour. Customer-centricity and information about sub-zero equipment. This is the fourth time this has happened at this location. And the employees at this tool station are generally very unhappy with their jobs, because exactly two weeks ago when I went there with a worker to buy a DeWalt kit, the employee told me that most DeWalt parts and clothing were out of stock. Is the place of tools in a world where there are always no tools and the inventory is zero, banned? Or are employees dissatisfied with their jobs, or is the inadequacy of managers in the statistics and figures of goods a matter of surprise and disgust?