The overall reputation of 'Three' based on the recent user reviews is predominantly positive, particularly due to exceptional in-store customer service. Multiple reviews highlight personal experiences where staff members, chiefly Ahmed and Roesina, have delivered outstanding assistance. These employees are commended for their ability to resolve complex issues and provide a seamless upgrade experience, while maintaining a friendly and engaging demeanor. Additionally, the physical accessibility of the store, especially for customers with disabilities, is noted as a positive factor. However, there seems to be a constrast in customer service quality, with instances of staff being perceived as unhelpful or inattentive. This inconsistency in service could be influential to the company's reputation as it indicates variability in customer experience.
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best customer service ever
first class service
very enjoyable experience again
made me feel valued
experience was amazing
Top bloke really helped me out
Sorted everything out we needed really quickly
high standard of customer care
customer service was a bit lacking
Guy was VERY unhelpful
