Based on the set of reviews used to generate this report, it appears that 50% of The Mobile Shop Manchester's customers had a positive experience.
Positive
50%
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Negative
50%
Ratings
As of Based on revies as of
Score
As of Based on revies as of
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What Customers Are Saying About The Mobile Shop Manchester?
Trustguide extracts key phrases from reviews about The Mobile Shop Manchester and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Customer Reviews
As of Jul 10, 2025, 236 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of The Mobile Shop Manchester's publicly available reviews View source
Laura Hopkins rated The Mobile Shop Manchester5 stars
6 months ago
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I got the good deal on my phone bought from them. I am happy with my purchase and service received.
Muhammad Naveed rated The Mobile Shop Manchester5 stars
8 months ago
Great professional quick service. Eddie transferred my important data into my new phone. Prices are very reasonable
Susan Dooley rated The Mobile Shop Manchester5 stars
8 months ago
Needed to buy a new phone. I did a bit of research and found mobile shop. A lovely gentleman explained everything to me and it was really positive experience. I would definitely recommend that mobile shop
Reviews Summary
The Mobile Shop has a mixed reputation based on the latest customer reviews, indicating variances in experiences. Positive reviews highlight satisfactory dealings, with customers praising good deals on phone purchases, professionalism, quick service, reasonable prices, and a helpful staff willing to explain product specifics. However, there is a notable disparity in experiences concerning repairs, with several reviews alleging substandard service. Issues like faulty parts, unsuccessful repairs, and poor customer service post-repair are concerns that recur. Pricing is perceived as reasonable by some but questionable by others, suggesting inconsistency. Overall, while certain aspects of The Mobile Shop are commendable, reliability in terms of repair services seems to be a significant contributor to the mixed evaluations of their reputation.
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Frequently Asked Questions About The Mobile Shop Manchester
What kind of deals can I expect when purchasing a phone from The Mobile Shop?
Customers have reported getting good deals on phone purchases at The Mobile Shop. Deals might vary depending on the phone model and current promotions.
Is the repair service at The Mobile Shop reliable?
How does The Mobile Shop handle customer complaints or repair issues?
According to some reviews, The Mobile Shop might sometimes be reluctant to offer refunds or adequate solutions to repair issues. It's recommended to inquire about warranty and refund policies before proceeding with any services.
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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