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The Lanesborough Club & Spa Reviews

Rated 4.8 based on 69 Reviews

2 Lanesborough Place SW 1, London SW1X 7TA

Fitness Centers | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

Evaluating the latest customer reviews for The Lanesborough Club & Spa, it is evident that the establishment enjoys a sterling reputation amongst its patrons. Customers consistently praise the quality of service, the luxurious facilities, and the exceptional experiences they have encountered. The themes of 'relaxation', 'attentive staff', and 'culinary delight' are recurrent across reviews. The spa treatments, notably the massages and rituals provided by skilled therapists like Daniela and Erika, are often highlighted as paramount to the superior customer experience. The meticulous attention from the staff, including Spa Manager Mr. Daniel Bubczyk, has been appreciated for personalizing and enhancing the customer experience. The ambiance is described as relaxing and inviting, reaffirming its status as a top-notch wellness retreat. The provision of dietary-specific offerings such as gluten-free and vegan afternoon tea indicates the establishment's commitment to inclusive customer service.

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What Customers Are Saying About The Lanesborough Club & Spa?

Trustguide uses AI to extract key phrases from reviews about The Lanesborough Club & Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Lanesborough Club & Spa's customers had a positive experience.

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The Lanesborough Club & Spa Ratings

5

As of Based on 69 revies as of Jan 12, 2024

The Lanesborough Club & Spa Score

As of Based on 69 revies as of Jan 12, 2024

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Customer Reviews

As of Mar 13, 2024, 69 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of The Lanesborough Club & Spa's publicly available reviews View source

Kanitha Sawettanan rated The Lanesborough Club & Spa 5 stars
2 months ago
I went to sip tea during The afternoon fruit tea is very good. The taste is just right, As for the dessert, each piece has a flavor. Touch your tongue and feel it. Eh! But after chewing for 3 seconds, it was very delicious. Overall, perfect!!
Katya Dalton rated The Lanesborough Club & Spa 5 stars
a month ago
Such a lovely birthday, amazing massages and delicious afternoon tea. Very special! Great gluten free afternoon tea (safe for celiacs) and also vegan afternoon tea available.
YS Liao rated The Lanesborough Club & Spa 5 stars
a month ago
Delightful experience from the start to the end. The Tata Harper Awakening & Energising Body Ritual treatment I had with Daniela was truly amazing. The treatment starts with a full body scrub, a body mask, and a mini facial and ends with a 60 min massage. Daniela was so gentle yet so efficient for the first part of the treatment (so much to get done in 60 mins!). The massage afterwards was THE BEST MASSAGE I HAVE EVER HAD. The pressure she applied was firm and perfect throughout and she oh so skillfully found all the sore and tight spots that really needed work. Other staff I assisted me were helpful and kind. The facilities are great - I easily spent another hour outside of treatment in the hydronic pool, sauna, steam room and the lounge.

Frequently Asked Questions About The Lanesborough Club & Spa

Does The Lanesborough Club & Spa cater to specific dietary needs?

Yes, The Lanesborough Club & Spa offers afternoon tea that includes options for guests with specific dietary requirements such as gluten-free and vegan selections.

What spa treatments are available at The Lanesborough Club & Spa?

The spa provides a variety of luxury treatments, including full body scrubs, masks, mini facials, and massages that are highly praised by customers for their exceptional quality.

How do guests describe the atmosphere at The Lanesborough Club & Spa?

Guests report the atmosphere as relaxing and inviting, with many choosing to return due to the serene environment and attentive staff.

About The Lanesborough Club & Spa

Fitness Centers

Crowned 'Best Spa in London' at the Good Spa Awards 2022 and 'Best for Five Star Service' at The Tatler Gym Awards 2023, The Lanesborough Club & Spa, perfectly positioned between Knightsbridge and Mayfair, is one of London’s most exclusive private members' fitness and health clubs and spa, offering members and hotel guests access to internationally recognised experts in the fields of fitness, beauty and wellness - with a 360° approach to wellbeing.The spa offers some of the finest spa therapy treatments in London, bringing together much-loved spa and beauty brands and facial and beauty experts. Treatments include massages, facials, manicures and bespoke sessions with our resident practitioners.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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