Bodyism Reviews Summary

Fitness Centers | London

What do customers say about Bodyism?

As of Jan 12, 2024, 110 customers have reviewed this business and rated it 3.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
January 12, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
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Customer Satisfaction Rate
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Bodyism's customer reviews analysis

Evaluating the recent feedback for Bodyism presents a diverse customer experience that contributes to its overall reputation. The array of reviews indicates that, while many customers have enjoyed their products, particularly the praised 'life changing cookies' and a variety of smoothies, the cafe also faced criticism regarding service issues. Positive remarks about the helpful staff, the flawless taste of health-centric food items, and the atmosphere suggest a generally welcoming environment that appeals to both health-conscious individuals and those with specific dietary needs, such as gluten intolerance. Negative feedback, however, reveals instances of perceived inadequate service, including long wait times and inattentive staff, which have notably impacted the satisfaction of some visitors. These complaints, although fewer, cannot be disregarded as they provide insight into potential areas for improvement in customer service and operational efficiency.

Positive Feedback

The positive customer experiences with Bodyism underscore the establishment's strengths in both product offerings and ambiance. Customers frequently laud the quality and taste of the food and beverages—smoothies, shakes, Matcha Lattes, and 'life changing cookies' receive specific mentions for being both healthy and delightful. Moreover, the overall environment is described as 'beautiful', 'pleasant', 'joyful', and 'welcoming', enhancing the customer's experience beyond the mere consumption of the cafe's offerings. The informed, friendly, and fun staff contribute to what many describe as a 'warm vibe', indicating that Bodyism's positive touchpoints are creating a loyal customer base, and it has the foundation to be perceived as an inclusive space catering well to specific dietary needs with an entirely gluten-free menu.

Concerns and Threads

Despite the accolades, Bodyism's customer feedback also reflects notable service-related shortcomings. A recurring theme in the negative reviews is the perceived pretension and neglect by the staff, leading to customer dissatisfaction. Actual reported incidents include inattentively serving products in to-go cups without prior communication and laughably long wait times without proper updates, culminating in a patron leaving without their order. A particularly concerning account involves a pregnant customer enduring a frustrating experience without resolution or empathy from the staff. These critiques underscore a disconnect between the establishment's promise and delivery, suggesting that improvement in staff training and service consistency must be a priority for Bodyism if it aims to uphold and enhance its reputation.

Frequently asked questions about Bodyism

Are all menu items at Bodyism gluten-free?

Yes, Bodyism offers an entirely gluten-free menu, catering to customers with gluten sensitivities or celiac disease, without compromising on taste for those without dietary restrictions.

What are some of the most recommended items on Bodyism's menu?

Customers highly recommend the "life changing cookies", a variety of smoothies and shakes, the Matcha Latte, and the vegan banana bread as standout choices.

Has there been any concern regarding the customer service at Bodyism?

Some reviews have indicated issues with customer service, including longer-than-expected wait times and a lack of communication from staff. However, these experiences are not consistent across all customer feedback.

Recent customer reviews and testimonials for Bodyism

Alexandre Silva
2 months ago
My first time using this coffee shop but with an unfortunate bad experience. We’ve asked for peppermint tea not take away but the tea was served in two takeaway cups not leaving the sugar on the table or even asking if it was necessary or everything was ok. Spoke with the bar tender and she said unfortunately they were running out of tea pots reason why this situation happened. The honey on the picture was provided by the bartender after we complained but that was all. Really not impressed the way we were treated where I presumably thought was a very nice coffee shop to go. Not impressed about the service, at least they should advise that they didn’t have enough tea pots and the tea would be served in takeaway cups instead being up to us to decide if we would or not drink the tea in this coffee shop but instead they’ve made us to pay for the tea without making us aware about this situation. Thought it would be a very good coffee shop but not really. The first and last time in this coffee shop.
Kiran Barn
a month ago
A beaut cafe, with really warm team members. I had an epic smoothie that was so good. I hear the The Life Changing Cookie is a game changer and cant wait to try that when I am in next!
Rubens Cury
4 months ago
I had a Berry & Burn smoothie, an Iced coffee and a Vegan Salted Caramel. Everything was just perfect, tasty as expected for a healthy spot and the staff was super kind. The environment is equally pleasant and joyful. Recommended.
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About Bodyism

Fitness Centers

Bodyism is a Members Gym with a Café and treatment rooms by Tarryn Warren that welcome everyone.Our Café: We believe in being kind to yourself from the inside out, starting with how you nourish your body. Located in Westbourne Grove, our Bodyism Café offers gluten-free, vegan, vegetarian and paleo options.Our Gym: Prioritise your physical and mental well being with a 360 degree lifestyle membership at Bodyism. We offer 10 different types of membership to choose from to ensure your goals and requirements are met. Choose the perfect fit for you and your lifestyle, starting at £130 a month.Treatment Rooms: Hit the reset button and deep dive into your best self with our rejuvenating range of wellness treatments with Tarryn Warren