AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
The Home Depot logo

The Home Depot Reviews

Rated 4.3 based on 2250 Reviews

1625 Mountain Ave, Monrovia, CA 91016, United States

Kitchen Showrooms Monrovia

Published on
July 25, 2025
Last updated
July 25, 2025

Reviews Summary

Overall, customer sentiment for Home Depot is strongly positive, with numerous reviews highlighting consistent, helpful service and knowledgeable staff. Many reviewers recount specific employees—such as Miss Rosalva, Thomas, Anthony, and Vartan—providing guidance, patience, and above-and-beyond assistance, even during busy periods or at closing time. Several comments note minor shortcomings, such as parking lot cleanliness, but these do not overshadow the generally favorable impressions.

Common feedback includes recognition of staff professionalism, proficiency in handling tasks efficiently, and a willingness to go the extra mile for customers. Shoppers appreciate the breadth of products and services, including paint, appliances, gardening, and rental equipment. Experiences are described as well-organized, with the store layout and available parking frequently mentioned. Reviews consistently reference store locations in southern California, particularly praising the Monrovia branch.

Based on recent reviews, Home Depot is regarded as a reliable and customer-focused home improvement retailer in the southern California area. Staff dedication, product availability, and smooth shopping experiences are recurring strengths. Small operational issues, like parking lot upkeep, are minor compared to the overall strong trust and repeat patronage reflected throughout the feedback.
Read more

What Customers Are Saying About The Home Depot?

nicest sales lady ever

so kind and helpful

best and most cleanest nicest employees

walk me through everything with patience

price is reasonable

went above and beyond to help clean it up

friendly, proficient and professional

staff have always been helpful

best toilet paper in the restrooms

knowledgeable associates there to help you

Trustguide extracts key phrases from reviews about The Home Depot and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of The Home Depot's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

The Home Depot Ratings

5

As of Based on 2250 revies as of Jul 25, 2025

The Home Depot Score

90%

As of Based on 2250 revies as of Jul 25, 2025

Got a busrning question about The Home Depot?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 25, 2025, 2250 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of The Home Depot's publicly available reviews View source

Gloria Cuevas rated The Home Depot 5 stars
a month ago
I am happy to report that I was completely lost in this shopping trip. Thank goodness that I found the nicest sales lady ever. This one is for you Miss Rosalva! She was just the most patient and helpful person. People my age really appreciate this kind of customer service. She answered all my questions and thanks to her, I will for sure make this my favorite go to store.
Niki CR rated The Home Depot 5 stars
a month ago
I literally came in as they’re closing up shop and EVERYONE was so kind and helpful. I felt very taken care of. I usually feel lost in Home Depots but this place had so many people coming in to check if I needed help. I went to the paint center and Aaron, Ingrid, and Matthew all seemed like a well oiled machine, taking care of closing duties and swapping in and out to get me my paint the quickest. I really appreciated the service here.
Carlos F Vilchez rated The Home Depot 5 stars
a month ago
Honestly, the best and most cleanest nicest employees and best Homedepot I’ve ever been to, and that says alot coming from someone who goes to Homedepot everyday. Wish I lived closer so I can make this my home Homedepot 🥲😞

Frequently Asked Questions About The Home Depot

Are Home Depot staff helpful if I don't know what I need?

Yes, multiple reviewers describe employees taking time to guide them through product choices, even for small projects. Staff are frequently mentioned for their patience and detailed assistance, helping customers identify and select the right items for their needs.

Does Home Depot assist with loading large or heavy items?

Yes, reviewers mention that Home Depot staff will help load large purchases into your vehicle or truck. This assistance is particularly valuable for heavy or bulky items, as highlighted in customer feedback.

What are the conditions of the parking lot at Home Depot stores?

While most feedback is positive, one reviewer noted an issue with litter and debris, such as wood pieces, in the parking lot. Consider checking parking surfaces when entering or leaving. Otherwise, parking is generally available and convenient.

About The Home Depot

Kitchen Showrooms
Home Depot is a large-scale home improvement retailer that offers a wide assortment of products for construction, renovation, gardening, and DIY needs. The company operates physical stores, primarily servicing residential and professional customers who require building materials, home appliances, tools, décor, and garden supplies.

Operations are structured to support self-service shopping with in-store assistance from staff. Customers can access product-specific guidance from knowledgeable employees, utilize rental services, and receive help with large item loading. Store workflows accommodate both in-person shopping and dedicated specialist support for various departments such as paint, appliances, and gardening.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
88198226328534375
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.