Tom Howley | Kitchen Showroom London Reviews

The overall sentiment for Tom Howley kitchens is highly positive, with reviewers consistently highlighting professionalism during the design and installation process. Numerous customers praise specific designers, such as Emily Rumble, Richard Horrocks, and Jay, for their expertise, attention to detail, responsiveness, and innovative ideas. Complaints are rare but notable, primarily focused on communication breakdowns and aftercare issues, particularly concerning missing parts or delays in post-installation support.

Common themes include thorough consultations at showrooms, designers visiting clients’ homes, and staff spending substantial time addressing customers’ needs. Customers frequently mention the UK manufacturing of units and bespoke design services. The design team's helpfulness in dealing with customer indecision, last-minute changes, and lifestyle-aligned solutions emerges repeatedly. Locations like Wigmore Street and Tonbridge Wells are specifically referenced as providing a comprehensive and helpful showroom experience.

Overall, Tom Howley maintains a strong reputation as a kitchen designer and installer in London, recognized for delivering tailored, high-quality kitchens and exceptional service throughout the design phase. Issues with aftercare exist, but positive feedback about staff professionalism and end results reinforce Tom Howley’s status as a reliable choice for premium kitchen renovations in the London area.

Tom Howley is a specialist provider of bespoke kitchen design, manufacture, and installation services. The company operates primarily in London and surrounding areas, offering in-person consultations, showroom appointments, and on-site visits as part of its premium home renovation service focused on kitchens.

The company’s process emphasizes detailed consultations, where designers collaborate closely with clients and offer guidance on appliances, materials, and layouts. Kitchens are custom-manufactured in the UK to individual specifications. Clients engage with designers both in showrooms and during home visits to refine plans before installation, ensuring tailored solutions and a comprehensive workflow.