Read Symphony Group PLC 225 Reviews Summary 2025

P Bee rated Symphony Group PLC 1 stars

6 months ago

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I bought a new build 7 years ago with a symphony kitchen fitted. Within the first 6 months EVERY kitchen door developed blisters on the bottom panels and I complained. Someone came out to look and the report basically blamed ‘over zealous cleaning’ and use of kitchen appliances like kettles rather than accepting the real cause, either poor quality or a faulty batch. I just left it at that point because there was no taking sense to them or the developer, all they wanted to do was Fim me off, and walk away without accepting any liability for what were categorically faulty items. Its is a kitchen it’s always going to have a degree of steam, moisture, heat etc, so the fact the cabinet doors can’t withstand that is a manufacturing issue not a normal use issue! The reason I’m leaving this now is because over the years the kitchen has just got worse and worse to the point that it’s just a sight now. Every door has blown and it looks awful. I would not recommend this company to anyone neither in terms of quality nor customer service, once you get you’re stuck with it irrespective of how bad it might be. The photos are from 7 years ago by the way and the ones supplied to the developer and symphony at the time!

Dai Rendle-White rated Symphony Group PLC 2 stars

a month ago

My new build came with a Symphony Kitchen. We paid for upgrades but the overall quality of the fit and finish is very poor. We had to have 12 doors replaced in snagging. Buts have broken and fallen off. The materials feel cheap and the standard of fit is generally quite poor. I've lived in my house for 3 months and I'm already looking at having a new kitchen fitted. Not a company I would use based on my experience.

Laura Green rated Symphony Group PLC 5 stars

a month ago

We had a Symphony kitchen fitted in 2019. Recently there was a slight problem with the painted finish. The response to my complaint has been nothing short of amazing. I feel, after five years, most companies would have put it down to wear and tear, but not Symphony. I spoke to Simon who was so helpful and sympathetic and quickly arranged a survey. All the cupboard and drawer fronts have been replaced and it's like a brand new kitchen. I don't have the names of all the people involved but would like to thank them all. Very special thanks to fitters Tracey, Kevin and Brian, you were so lovely, did an excellent job and had time for a chat. A big thank you to Simon for arranging the replacements and being so generous. I wholeheartedly recommend Symphony Kitchens, fantastic company supplying high standard kitchens.