Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

The Chocolate Beauty Spa Ltd. Reviews

Rated 4.9 based on 365 Reviews

1-2, Russell House, High St, Morley, Leeds LS27 9AL

Spas | Leeds

Published on
February 28, 2024
Last updated
March 13, 2024

Reviews Summary

Chocolate Beauty Spa has a diverse range of feedback, however, the majority of the reviews are positive, painting a pleasant picture of customer experiences. Customers speak highly of the staff's friendliness and professionalism, specifically citing individuals like Stacie, Sarah, Nicole, and Stephanie for their notable service. Customers appreciated being put at ease during treatments, the informative nature of the services, and the comfortable atmosphere. A particularly standout aspect is the tailored approach to treatments mentioned, such as adjusting eyebrow color to client preferences and the considerate handling of a pregnant client's waxing service. Despite the chiefly positive remarks, a notable exception was an instance of a disappointing massage experience, where the customer criticized the lack of technique and absence of relaxing oils, which points to a possible inconsistency in the quality of some services offered.

Read more

What Customers Are Saying About The Chocolate Beauty Spa Ltd.?

Trustguide uses AI to extract key phrases from reviews about The Chocolate Beauty Spa Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Chocolate Beauty Spa Ltd.'s customers had a positive experience.

Positive
Neutral
Negative

The Chocolate Beauty Spa Ltd. Ratings

1

As of Based on 365 revies as of Feb 28, 2024

The Chocolate Beauty Spa Ltd. Score

As of Based on 365 revies as of Feb 28, 2024

Got a busrning question about The Chocolate Beauty Spa Ltd.?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 365 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of The Chocolate Beauty Spa Ltd.'s publicly available reviews View source

A W rated The Chocolate Beauty Spa Ltd. 1 stars
a month ago
Worst massage I've ever had and I've had quite a few at various beauty salons and spas. I thought I'll try this place out but I really regret this now. I wanted a relaxing massage to relieve some tension in my back. The therapist seemed to not know what she was doing. When she was massaging my back, she only did the right side but not the left. She was pressing gently with her thumbs and lightly stroking my back which didn't do anything. She didn't even use any relaxing oils. I definitely would not be returning.
Sarah Hill rated The Chocolate Beauty Spa Ltd. 1 stars
3 weeks ago
Love visiting Chocolate Beauty and Stacie is lovely. She puts you at ease and explained every step to myself. She knew I didn't want to go too dark on the eyebrows so she suggested mixing the 2 colours to achieve the right colour All the girls are super friendly and make you very welcome
Annalise Glover rated The Chocolate Beauty Spa Ltd. 1 stars
3 weeks ago
this was my first treatment but Sarah made me feel so welcome and comfortable! She was incredibly kind and the treatment was beyond amazing. i can’t wait to come back :)

Frequently Asked Questions About The Chocolate Beauty Spa Ltd.

What should I expect in terms of personalization of my treatment at Chocolate Beauty Spa?

Chocolate Beauty Spa prides itself on tailoring treatments to each client's preferences and needs, as demonstrated in the positive feedback from customers mentioning customized services such as eyebrow tinting and regard for clients' situations such as pregnancy.

Can I receive aftercare or skincare advice post-treatment?

Yes, the staff are known to be informative and helpful, often providing clients with valuable advice and recommending products that can be incorporated into their skincare routine after their treatment.

Is the atmosphere at Chocolate Beauty Spa conducive to relaxation?

Many clients have praised the spa for its relaxing and welcoming atmosphere, which pairs well with various treatments offered, setting the stage for a restorative experience.

About The Chocolate Beauty Spa Ltd.

Spas
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.