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KiSSandMaKeUp Reviews

Rated 4.8 based on 106 Reviews

Beauty Salons in West Hartford

1052 New Britain Ave, West Hartford, CT 06110, United States

Published on
July 1, 2025
Last updated
July 1, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of KiSSandMaKeUp's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About KiSSandMaKeUp?

couldn’t have been any happier

the most amazing experience

so warm and welcoming

feel absolutely beautiful

extremely efficient and finished hair and makeup

handled all beauty needs

painless for me

easy to work with

extremely flexible in the scheduling process

looked great and lasted all night

Trustguide extracts key phrases from reviews about KiSSandMaKeUp and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 01, 2025, 106 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of KiSSandMaKeUp's publicly available reviews View source

Danielle Manzi rated KiSSandMaKeUp 5 stars
a month ago
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These lovely women did hair and makeup for my wedding and I couldn’t have been any happier! They absolutely killed it!! Shaina did hair, and Adrienne did our makeup and on top of them making us feel beautiful the girls were fun and made everyone feel relaxed. Pam the owner is extremely helpful with any questions, she’s organized, good communication and fast to respond. 10/10 would recommend. Adrienne also did a few tattoo coverups for me and it was like magic, could not tell there was a tattoo there!
Barbara Caruso rated KiSSandMaKeUp 5 stars
2 weeks ago
I used KissandMakeUp for my branding photoshoot and I had the most amazing experience, everything from the ease of booking to the day of getting my makeup done with Kate. Showing her inspiration pics from her own work and her nailing the look, to her calming presence while doing my makeup. I felt so great and the photos from my shoot came out sooooo good. I will absolutely use KissandMakeUp again and highly recommend them to anyone who's looking to have their makeup done for any special event, wedding or photoshoot. Thank you again for being a part of my fun day and helping me celebrate my business as well!
Anna Rose Beresford rated KiSSandMaKeUp 5 stars
2 weeks ago
Absolutely love this place! The entire team is so warm and welcoming and I had the best experience with Kate. She did my hair and makeup exactly how I envisioned it and matched my inspo pic perfectly! She was not only super talented but also incredibly friendly and easy to talk to. I left feeling so confident and happy. Highly recommend!

Reviews Summary

Based on customer reviews, KiSSandMaKeUp maintains a strongly positive reputation in the beauty salon industry, particularly for wedding and special event hair and makeup. Reviewers consistently note the professionalism, friendliness, and efficiency of team members like Pam, Kate, Shaina, Adrienne, Elena, and Shirley. The owner, Pam, receives praise for effective communication and flexibility in handling scheduling. Although overwhelmingly positive, there is one detailed criticism regarding a missed appointment and subsequent deposit dispute, highlighting the importance of organizational consistency.

Frequent themes across feedback include the ability of stylists to match desired looks, punctuality, and the supportive, calming presence of staff on high-pressure days such as weddings. Clients mention smooth collaboration even when managing large groups, as well as extra services like tattoo coverups and teeth whitening. Flexibility, thorough communication, and the capacity to turn beauty appointments into enjoyable experiences are repeatedly recognized.

Overall, KiSSandMaKeUp is regarded as a dependable and personable beauty salon for clients seeking professional makeup and hair services, especially for weddings and events. Their reputation in the region is shaped by consistent satisfaction, a collaborative staff, and attention to detail, making them a recommended choice in the local beauty services market.
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Frequently Asked Questions About KiSSandMaKeUp

Can KiSSandMaKeUp accommodate large wedding parties?

Yes, reviews indicate that KiSSandMaKeUp has managed hair and makeup for brides, bridal parties, and family members, sometimes handling up to 8 or more people efficiently and even finishing ahead of schedule.

How flexible is KiSSandMaKeUp with scheduling and contract changes?

Customer feedback notes that the team, especially the owner, is responsive and flexible in working with clients to adjust contracts and schedules, contributing to a convenient and adaptable booking process.

What other services beyond hair and makeup does KiSSandMaKeUp provide?

In addition to hair and makeup for weddings or events, the salon also offers teeth whitening and tattoo coverup services as referenced by customers in their reviews.

About KiSSandMaKeUp

Beauty Salons
KiSSandMaKeUp is a beauty salon offering hair styling, makeup application, and select additional beauty services such as tattoo coverups and teeth whitening. The company specializes in providing services for weddings, photoshoots, and special events, delivering these in-person either at their salon or on location as required by clients.

The salon operates through a team-based model, assigning trained specialists for hair, makeup, and other services based on client needs. Booking and scheduling are managed through direct communication or an online system, and the team handles groups of varying sizes efficiently. Services are tailored to client preferences and event timelines, with coordination handled by the owner or appointed technicians.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.