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Nu Wave Laser Clinic Reviews

Rated 4.8 based on 2662 Reviews

Beauty Salons in London

2A, 3A Oak Rd, London W5 3SS

Published on
October 16, 2025
Last updated
October 16, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Nu Wave Laser Clinic's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Nu Wave Laser Clinic?

so friendly

made me feel completely comfortable

so smooth and comfortable

the therapists are great

she was amazing

fantastic job every time

very attentive and caring

feel welcome and supported

extremely attentive, gentle and sweet

Trustguide extracts key phrases from reviews about Nu Wave Laser Clinic and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 16, 2025, 2662 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Nu Wave Laser Clinic's publicly available reviews View source

Favour Opara rated Nu Wave Laser Clinic 5 stars
2 weeks ago
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Amazing Service!!! Had a wonderful lady called Sara, she was incredible and so friendly. It was my first time so she walked me through the process and we had a lovely conversation throughout the whole thing. I would 100% recommend her if you go there. She made the whole process so much better for me since I was a bit nervous but I had nothing to worry about because Sara constantly asked me if I as okay. Honestly the best service ever!!!! Can’t wait for my next appointment!
Adriana rated Nu Wave Laser Clinic 5 stars
a week ago
I had such a great experience during my laser session with Mahwish! She was professional, knowledgeable and made me feel completely comfortable throughout the process. She took the time to explain each step, she answered all my questions and made sure I was at ease the entire time.
Sangam Malani rated Nu Wave Laser Clinic 2 stars
a week ago
I have been getting my eyebrows done here for two years but had a very bad experience today. Despite informing the person not to make my eyebrows thin, to only tidy them up, she proceeded to thin out my eyebrows and has made my left eyebrow visibly thinner than the right. I couldn’t even ask for her to balance the eyebrows as that would leave the left one even thinner. She didn’t even offer an apology after I teared up and only tried to defend what she did.

Reviews Summary

The overall sentiment in customer reviews for Nu Wave laser hair removal centre is highly positive, with frequent praise for staff professionalism and friendliness. Many reviewers mention specific team members by name, such as Sara, Mahwish, Syeda, Shiva, and Shagufta, highlighting their attentive, thorough, and caring approach. Most customers report being put at ease, especially those new to treatments, though there is one notable instance of dissatisfaction regarding eyebrow shaping. Professional conduct, clear explanations, and individualized attention are the most prominent themes. Customers repeatedly reference being walked through procedures, having their questions answered, and experiencing a comfortable, welcoming atmosphere. Thoroughness of service and visible results, particularly for laser treatments, distinguish Nu Wave from other salons. A minor operational criticism involves occasional appointment delays, but this does not significantly detract from the positive impression. Overall, Nu Wave enjoys a strong reputation locally for its well-trained therapists, quality treatments, and personalized care. Positive experiences with repeat business and professional staff interactions reinforce trust among clients. The laser hair removal centre is recognized in its community for delivering reliable, customer-focused services and maintaining a welcoming environment.
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Frequently Asked Questions About Nu Wave Laser Clinic

What can I expect during my first laser hair removal session?

Therapists are described as professional and attentive, explaining each step of the procedure and making sure clients feel comfortable throughout. Sessions typically include clear communication, answers to any questions, and an overall supportive environment.

Are the results consistent across different therapists at Nu Wave?

Reviews frequently mention consistent professionalism and attention to detail from therapists, including named staff. Customers highlight that thoroughness and satisfactory results are common across multiple therapists at the centre.

Is the salon always on schedule for booked appointments?

Some customers note that appointments can run 10-20 minutes behind schedule. While most clients are satisfied overall, it is advised to allow for potential small delays when planning visits.

About Nu Wave Laser Clinic

Beauty Salons
Nu Wave offers a variety of beauty and wellness treatments, specializing in laser hair removal and facial therapies such as hydrofacials and pollogen treatments. The business operates in-person at a salon setting and provides services delivered by trained therapists. The company’s operations follow a structured appointment-based model where therapists explain procedures before starting, ensuring clients are comfortable at every step. Treatments are performed with attention to detail and are supported by clear communication. The facility maintains a clean and professional environment for clients.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.