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Thames Garage Doors Reviews

Rated 5 based on 188 Reviews

70 Elliscombe Rd, London SE7 7PY

Garage Door Companies | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

An analysis of recent customer reviews for Thames Garage Doors reveals a unanimously positive view of the company's reputation and customer experience. Customers consistently highlight the team’s professionalism, attention to detail, and the quality of the completed work. The proprietors, Alex and Duncan, are frequently commended for their informative, friendly, and helpful service approach. A recurring theme is the excellent communication throughout the service process, which includes thorough explanations, prompt updates, and diligent responses to queries. Clients are particularly satisfied with the installation of Hormann and electric roller doors, noting the efficient and smooth completion of the projects. Post-installation support, such as after-sales service and quick resolutions to minor issues, also stands out, reinforcing the company’s commitment to customer satisfaction.

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What Customers Are Saying About Thames Garage Doors?

Trustguide uses AI to extract key phrases from reviews about Thames Garage Doors and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Thames Garage Doors's customers had a positive experience.

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Thames Garage Doors Ratings

5

As of Based on 188 revies as of Jan 12, 2024

Thames Garage Doors Score

As of Based on 188 revies as of Jan 12, 2024

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Customer Reviews

As of Mar 13, 2024, 188 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Thames Garage Doors's publicly available reviews View source

kai tsui rated Thames Garage Doors 5 stars
a month ago
Alex and Duncan from Thames Garage Doors were easy to deal with from start to finish. They explained the process in plain terms, picked up on design issues from another well known garage door company which was missed and offered a good solution. Found them very helpful,  the structure of delivery was first class. They installed the Hormann door replacing my old garage doors and were polite, informative and engaging. Very happy and will definitely use again and will  be recommending to people I know!
Anita Lucas rated Thames Garage Doors 5 stars
6 months ago
We recently had two electric roller doors installed in our garage by Thames Garage Door and are so pleased with them. From start to finish Alex has kept us informed of fitting times and all details relating to the doors. Every question has been answered and query explained. The fitting of the doors went smoothly and their attention to detail has been exceptional throughout. Nothing has been too much trouble for Alex. He and his brother own and operate this genuine family business and take immense pride in their work. I can thoroughly recommend Thames Garage Doors.
Simon Waldman rated Thames Garage Doors 5 stars
6 months ago
A brilliant, efficient and dedicated small business. Duncan fixed our broken garage door superbly - but he went above and beyond by sorting things that weren't broken, but weren't ideal either. He replaced all manner of parts - he'd brought a whole carload of bits n bobs with him. Couldn't recommend this company more highly.

Frequently Asked Questions About Thames Garage Doors

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What types of garage doors does Thames Garage Doors specialize in installing?

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Thames Garage Doors specializes in the installation of Hormann doors and electric roller doors, as well as other types of garage doors, providing professional and customized solutions to meet their clients' needs.

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Can I expect good communication and updates during the installation process from Thames Garage Doors?

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Yes, customers have lauded Thames Garage Doors for their excellent communication throughout the process, including providing detailed information, updates about fitting times, and prompt answers to all questions and queries.

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Does Thames Garage Doors offer after-sales customer service?

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Thames Garage Doors is noted for their exceptional after-sales customer service, handling issues such as minor repairs and lost key fobs promptly and efficiently, sometimes at no additional charge.

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About Thames Garage Doors

Garage Door Companies

We supply and fit all types of Garage Door and Roller shutters. Manual or automated. We also repair all makes. Broken springs, wires, wheels, handles etcUpdate 13/10/2020The google “request a quote” feature is currently experiencing problems. We are responding to messages but customers haven’t been receiving them. Sorry about this. Please call us instead until this is sorted out.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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