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A1 Door Company Reviews

Rated 5 based on 1872 Reviews

7741 Whitepine Rd, Richmond, VA 23237, United States

Garage Door Companies Richmond

Published on
June 30, 2025
Last updated
June 30, 2025

Reviews Summary

The overall sentiment for A1 Door Company’s garage door service is strongly positive, with reviewers highlighting exemplary customer service and technical expertise. Multiple reviews mention technicians by name, such as Austin Monroe, Adam, Josh, Bill, and Tim, underlining their professionalism, punctuality, and ability to clearly explain repair options. Customers appreciate services such as fast response during emergencies, flexible financing, and informative updates before appointments. While some reviews reference the inherent inconvenience of garage door repairs, there are no consistent negative patterns or unresolved issues identified.

Common themes include transparency in pricing and services, respectfulness of the staff, and seamless handling from scheduling to job completion. Several reviews emphasize smooth financing options, detailed communication, and robust post-repair performance, including enhanced quietness or improved system reliability. Recommendation rates are high, and repeat business is referenced multiple times, particularly regarding future repairs and installations.

Overall, A1 Door Company is regarded as a reliable provider for garage door installation and repairs in their service area. The company’s reputation is built on prompt service, knowledgeable technicians, and a clear, customer-centered process that supports long-term satisfaction. Their operational consistency, transparency, and responsive approach foster strong local trust.
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What Customers Are Saying About A1 Door Company?

sharp attention to detail

top class and I would recommend them

Excellent response time, very professional!

couldn’t be happier

We will definitely be using them again

great job!

very well satisfied with the results

could not be anymore impressed

answered all of my many questions

so easy to work with

Trustguide extracts key phrases from reviews about A1 Door Company and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of A1 Door Company's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

A1 Door Company Ratings

5

As of Based on 1872 revies as of Jun 30, 2025

A1 Door Company Score

100%

As of Based on 1872 revies as of Jun 30, 2025

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Customer Reviews

As of Jun 30, 2025, 1872 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of A1 Door Company's publicly available reviews View source

Lin Lane rated A1 Door Company 5 stars
a month ago
My technician Austin Monroe was the epitome of what customer service should be. Sharp attention to detail and presented and explained options for repair very thoroughly. I ended up selecting their “fix it free” warranty option. Now my door is setup so it won’t fail and if it does I don’t pay for repair ever again. I will be pointing anyone that needs garage door work in their direction and will be making sure Austin is their technician too!
Jonathan Greene rated A1 Door Company 5 stars
a week ago
The entire experience was great. From the time I scheduled the appointment to once the job was done. A1 was top class and I would recommend them to anyone. I obviously wasn't thrilled to have to spend a bunch of money fixing my garage door but Adam the technician was great. It never felt like he was trying to sell me things I didn't need. He gave me great advice and pointed out things I needed to know both for the current fix needed and potential future issues. If my door needs fixing in the future I will definitely call A1.
Anthony Carter rated A1 Door Company 5 stars
a week ago
Excellent response time, very professional! My wife and I had an emergency and when we called A1 they responded within a couple of hrs helped us with temporary repairs and within 5 days, replaced our garage door. Excellent service, Excellent technicians (Josh) Excellent company! Would recommend them to anyone in need of garage door services.....

Frequently Asked Questions About A1 Door Company

Will A1 Door Company explain my repair options and costs clearly?

Yes, reviewers commonly note that technicians provide thorough explanations and present multiple options for repairs and warranties, ensuring customers understand any recommended work and its associated costs before proceeding.

How quickly does A1 Door Company respond to emergency garage door issues?

A1 Door Company offers prompt emergency service, with customers reporting response times within hours for urgent issues and full replacements completed within a few days when necessary.

Can I get financing if I can't pay upfront for garage door repairs?

Yes, A1 Door Company provides financing options, including 0% interest for one year on qualifying repairs. This allows customers to manage payments if immediate repairs are costly.

About A1 Door Company

Garage Door Companies
A1 Door Company specializes in garage door services, including repairs, installation, and system upgrades for residential customers. The company operates within the garage door industry, delivering in-person technical solutions for both emergency and planned garage door needs. Their services span replacement of parts, new installations, and advice on garage door systems.

The company manages the process from initial scheduling through final installation, often communicating key appointment details such as technician information ahead of time. Staff members handle repairs, installations, system programming, and offer financing options for high-cost repairs. Their workflow emphasizes clear communication, punctual arrivals, and comprehensive job completion, from consultation to post-installation support.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.