BH Garage Door

BH Garage Door Reviews Summary

Garage Door Companies | Chicago, IL

What do customers say about BH Garage Door?

As of Apr 26, 2024, 900 customers have reviewed this business and rated it 5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 26, 2024
Last updated
April 26, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
900
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
100%
Neutral
0%
Negative
0%
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

BH Garage Door's customer reviews analysis

Evaluating BH Garage Door based on recent feedback indicates a strong and positive company reputation with a high level of customer satisfaction. Customers consistently highlight the professionalism, expertise, and efficiency of both the office staff and technicians. From the seamless transition of updating outdated equipment to the prompt response times for emergency repairs, BH Garage Door appears to excel in service delivery. Recurring themes in the reviews include commendation for the knowledgeable technicians, the quality of craftsmanship, and the thoroughness of the service provided. Clients are also pleased with the clear communication and helpful customer support offered by the company. There are mentions of same-day service which, coupled with a military discount, showcases flexibility and appreciation towards customers of different backgrounds. The only minor critique noted was the need for a follow-up to make small adjustments post-installation, suggesting that while the experience is overwhelmingly positive, attention to final details could be improved.

Positive Feedback

Positive aspects of BH Garage Door's customer feedback are numerous and demonstrate a range of commendable qualities. Firstly, the company is praised for its quick and effective response times, often offering same-day service. Technicians such as Lucio, Hugo, Jack, Rudy, Devyn, Cesar, and Brandon are individually recognized for their professionalism, expertise, and the high quality of their work. Customers express satisfaction with the installers' neatness, proficiency in setting up and explaining the new systems, and their overall courteous demeanor. Furthermore, the office staff is often described as friendly and helpful, offering clear communications and efficient handling of queries. The quality of workmanship and materials also receive positive remarks, with special mention of the quietness of the rollers and the sleek appearance of the new doors. BH Garage Door's capacity to provide service under urgent circumstances, while also applying discounts for military personnel, contributes significantly to their favorable reputation.

Concerns and Threads

While the reviews for BH Garage Door are predominantly positive, there is a mention of a minor issue that points to areas for potential improvement. After installation tasks are completed, it is suggested that customers conduct a thorough walk-through to identify any needed adjustments. This indicates that while the company provides high-quality service, there may be occasional oversights in the final stages of the work. It is inferred that ensuring these small details are addressed before technicians leave could enhance the overall customer experience. However, it is important to note that this feedback does not detract significantly from the company's reputation, but rather offers an opportunity for BH Garage Door to refine its service to ensure completeness and customer satisfaction in every aspect of the job performed.

Frequently asked questions about BH Garage Door

How quick can I expect BH Garage Door to respond to an emergency repair request?

BH Garage Door is commended for their prompt response times, with reviews indicating they often provide same-day service for emergency repairs.

Are the technicians from BH Garage Door knowledgeable and professional?

Yes, technicians are frequently praised for their professionalism, expertise, and the quality of their work, as well as for being friendly and well-informed.

Does BH Garage Door offer discounts for military personnel?

Yes, BH Garage Door provides a military discount as part of their commitment to supporting those who have served in the armed forces.

Recent customer reviews and testimonials for BH Garage Door

BH Garage Door
Larry Osberg
5-Star
7 months ago
Thank you from my first contact for garage repair the technician Lucio, who was friendly and well informed. My garage door was far too many years old. I decided to get a new door and motor and replace all my outdated equipment. The transition was seamless I picked out the door and equipment needed, and received a fair price. From my phone call with Norma at the office, I had a couple questions, and she was friendly and helpful. My installation with Al and Maria who did a great job installing the door and equipment. We went through instructions and everything runs properly they were great. A job well done.
BH Garage Door
Anthony Ferrici
5-Star
5 days ago
BH Garage Door was great to deal with. The cable to my garage door came off and I called BH and they had a technician out within an hour to fix my issue. Hugo was the technician and he was very professional and knowledgeable! Highly recommend BH Garage Door to get you back up and running
BH Garage Door
Dawanda Lomax
5-Star
2 months ago
I am pleased to provide a glowing review for the exceptional service provided by BH Garage Door during the replacement of my garage door. From the initial consultation to the final installation, the team demonstrated professionalism, expertise, and outstanding customer service. The communication throughout the entire process was clear and efficient, ensuring that all my questions were answered promptly and accurately. The team arrived on time as scheduled and completed the installation in a timely manner, showcasing their commitment to excellence and attention to detail. The quality of workmanship was top-notch, and the new garage door looks fantastic and functions well. I am extremely satisfied with the end result and would highly recommend BH Garage to anyone in need of garage door services. Overall, BH Garage Door exceeded my expectations in every aspect of the project, and I am grateful for their outstanding work. Thank you for a job well done!
Read all reviews

About BH Garage Door

Garage Door Companies
BH Garage Door, a family-owned company founded in 2005, provides comprehensive garage door repair and replacement services in Chicago, IL. Our team of experienced technicians is available around the clock to address any garage door issues, ensuring your garage door operates smoothly and safely. We are committed to delivering high-quality workmanship and customer satisfaction.
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