The overall sentiment towards London Door Company is notably mixed based on recent customer reviews. Many reviewers praise staff members—especially Amanda Johnson—for their expertise, ongoing communication, and guidance during selection. Installation teams are often described as professional and courteous, and some customers mention the positive impact on their homes’ appearance. However, there is also significant criticism regarding after-sales customer service, installation quality, and follow-up, with some customers expressing disappointment over communication delays and unresolved issues.
Common feedback includes high satisfaction with the design consultation and sales process, where team members provide tailored advice and regular updates. On the operational side, positive remarks frequently cite smooth scheduling, attention to product fit, and detailed post-installation finishing. Meanwhile, recurring themes in negative reviews highlight workmanship flaws, delays in issue resolution, and lack of responsiveness from customer service—especially when addressing reported installation defects or paintwork problems.
Overall, London Door Company maintains a reputation for strong design expertise and friendly sales engagement in London, but concerns remain about consistency in installation and post-sale service. The pattern of both highly satisfied and seriously dissatisfied customers suggests a polarized experience, which prospective clients in London should weigh when evaluating this supplier.
Common feedback includes high satisfaction with the design consultation and sales process, where team members provide tailored advice and regular updates. On the operational side, positive remarks frequently cite smooth scheduling, attention to product fit, and detailed post-installation finishing. Meanwhile, recurring themes in negative reviews highlight workmanship flaws, delays in issue resolution, and lack of responsiveness from customer service—especially when addressing reported installation defects or paintwork problems.
Overall, London Door Company maintains a reputation for strong design expertise and friendly sales engagement in London, but concerns remain about consistency in installation and post-sale service. The pattern of both highly satisfied and seriously dissatisfied customers suggests a polarized experience, which prospective clients in London should weigh when evaluating this supplier.
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