Taylor Heating & Air Conditioning (now a Gene Johnson company) Reviews

The overall sentiment in recent Taylor Heating & Air Conditioning reviews is strongly positive, focusing on punctuality, clear communication, and quality of installation. Customers repeatedly reference specific staff members such as David, Tom, Blake, and Jason for their professionalism and ability to explain processes thoroughly. Several reviewers mention honest diagnostics and integrity as differentiators. A few reviews reference jobs taking longer than expected or needing adjustments during installation, but note that these were handled transparently and to satisfaction.

Common feedback includes staff friendliness, technical knowledge, and exceptional attention to detail. Recurring themes are transparency about process, willingness to answer questions, and clean workspaces. Customers also appreciate flexible scheduling and prompt response—one notes a late-night call followed by next-day service. The company’s ability to problem-solve and avoid unnecessary costs is referenced positively, while effective communication and respect for the client’s home are highlighted.

Overall, Taylor Heating & Air Conditioning is regarded as highly reliable and trustworthy in the HVAC and electrical contractor market. Their reputation across their service region is bolstered by consistent performance, repeat customers, and a pattern of resolving complex issues with professionalism. Clients value the company’s integrity, thorough workmanship, and positive attitude throughout the HVAC and plumbing service process.

Taylor Heating & Air Conditioning provides HVAC and plumbing services, specializing in the installation, repair, and maintenance of heating, air conditioning, and electrical systems. The company handles projects such as furnace and heat pump setup, outlet wiring, water heater replacement, and AC solutions for residential clients.

The company operates through a direct in-person service model. Technicians visit customer homes for consultations, diagnostics, installations, or repairs. Operations involve careful scheduling, on-site troubleshooting, and detailed communication about work performed. Staff coordinate closely with customers throughout each step, focusing on clarity, punctuality, and organized project completion.