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Stirling Ackroyd Estate Agents West End Reviews

Rated 4.8 based on 160 Reviews

60 St Martin's Ln, London WC2N 4JS

Estate Agents London

Published on
August 8, 2025
Last updated
August 8, 2025

Reviews Summary

Overall sentiment toward Stirling Ackroyd Estate Agents in London is overwhelmingly positive based on recent customer feedback. Reviewers regularly highlight individual agents—especially Alex, Lewis, and Jonathan—for their supportiveness, proactive communication, and personal dedication throughout the property letting and buying process. Customers note that agents go out of their way to address client needs and make the experience smooth, even in the demanding London market. Minimal criticism appears, and even when customers choose another property, they express intent to return based on positive interactions.

Common feedback centers around responsiveness, understanding of client requirements, and efficiency. Reviewers repeatedly mention how agents take time to understand unique circumstances, provide prompt updates, and ensure a seamless experience from start to finish. Both tenants and landlords appreciate the proactive handling of repairs, transparent communication, and thoughtful matching of properties. The support provided to international clients and first-time renters also receives particular commendation.

Based on the recurring praise in these reviews, Stirling Ackroyd Estate Agents have established a strong reputation for reliability and professionalism in the London real estate market. Clients reference the team's consistency, trustworthiness, and the ease of doing business, resulting in both repeat interest and broad recommendations throughout the region. They are regarded as a dependable choice for lettings and property management in London.
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What Customers Are Saying About Stirling Ackroyd Estate Agents West End?

so supportive and helpful

level of care making the whole process easier

gone above and beyond to make the experience a very positive one

efficient, clear in communication

every property he forwarded on matched my criteria

service by Sterling Ackroyd was second to none

solved each one with professionalism, kindness, and patience

taking care of everything proactively

helpful and efficient during the process

absolutely outstanding—he’s friendly, extremely polite

Trustguide extracts key phrases from reviews about Stirling Ackroyd Estate Agents West End and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Stirling Ackroyd Estate Agents West End's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Stirling Ackroyd Estate Agents West End Ratings

5

As of Based on 160 revies as of Aug 08, 2025

Stirling Ackroyd Estate Agents West End Score

100%

As of Based on 160 revies as of Aug 08, 2025

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Customer Reviews

As of Aug 08, 2025, 160 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Stirling Ackroyd Estate Agents West End's publicly available reviews View source

Isla Bowles rated Stirling Ackroyd Estate Agents West End 5 stars
a month ago
We had such a great experience with Alex at Stirling Ackroyd! He showed us around the perfect flat and has been so supportive and helpful throughout the whole process. He really made us feel comfortable and confident with organising everything — nothing was ever too much trouble. Couldn’t recommend him enough, thank you Alex!
Isamar Dominguez rated Stirling Ackroyd Estate Agents West End 5 stars
2 weeks ago
I’ve worked with several real estate agents before, but this agency, especially Alex, genuinely stood out. Unlike other agencies where agents seemed stretched thin or distracted by too many clients, here even the smallest concerns were addressed before I had to voice them. Everything was handled with a level of care making the whole process easier and faster, I can only recommend!
Luke Thomas rated Stirling Ackroyd Estate Agents West End 5 stars
2 weeks ago
Looking for a new place then Lewis at Stirling Ackroyd - west End branch is the letting agent you need! He has been super supportive throughout the whole process from beginning to end, helping me find my new place and I really couldn't recommend him more highly. He continually came up with new flats that fit my brief and understood my needs and price range for a new place. To be honest I have had some poor experiences in the past especially when looking in the present demanding London lettings market. Lewis has gone above and beyond to make the experience a very positive one. Highly recommended if your on that journey to finding a new place without stress.

Frequently Asked Questions About Stirling Ackroyd Estate Agents West End

How responsive are Stirling Ackroyd agents when dealing with queries or problems?

Customers report that agents are highly responsive, keeping clients updated on progress and promptly addressing concerns. Several clients note that agents even responded outside regular working hours and consistently acted on feedback throughout the process.

Will the agency consider my specific requirements and budget when helping me find a property?

Yes, reviewers indicate that agents take time to understand detailed client needs and price ranges. Properties are suggested based on individual briefs, and care is taken to match clients to suitable options rather than generic offerings.

Do Stirling Ackroyd agents provide support to international clients moving to London?

Yes, reviews include positive accounts from international clients. Agents are described as supportive throughout the process, offering assistance with local procedures and additional flexibility, such as accommodating timing differences and arranging weekend key handovers.

About Stirling Ackroyd Estate Agents West End

Estate Agents
Stirling Ackroyd Estate Agents is a real estate agency that specializes in property lettings, sales, and management, primarily serving the London market. Its core services include helping clients rent, buy, or manage residential properties by representing landlords and tenants throughout the transaction process.

The company operates through local branches and a team of dedicated agents who handle property searches, viewings, negotiations, and related paperwork. Agents coordinate property marketing, match clients to suitable homes, and oversee ongoing management tasks such as repairs and communication on behalf of landlords.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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