Square Cow Movers South Austin Reviews

Terrible experience! Completely mismanaged time, not enough workers and so many broken things!! We recently hired Square Cow Movers to move us from South Austin to Chicago. I don't know how everyone else has such positive reviews as our experience was TERRIBLE! 1) No time management - On both loading and unloading day, the movers said they would be at our house between 8-9am, but they did not show up until after 10am. They then had to stay at our house until 8-9pm to finish both days. 2) Not enough workers - They had 3 guys helping in Austin to pack and load a 4 bdr, 3000+ sq ft house. They only sent 2 guys to Chicago to unload everything. 2 GUYS?! My dad (who needs a knee replacement) was unloading the truck, putting together tables/beds and my husband was carrying 100 lbs boxes and they still didn't finish until 9pm at night. I felt horrible for the workers. They were working their butts off, but it was WAY too much work for 2 people. 3) Poor packing and no care for our items - So many examples of this. Throwing a computer monitor in a box with no protection, my dried bouquet of flowers from our wedding just thrown in a box and towels shoved on top of it (completely ruined), prints folded and shoved in a box with no protection, stuff literally stuffed in boxes with no care 4) No attention to detail or organization - They left so many items behind. Me and my dad had to go back and pack boxes. They threw items in random places. I couldn't find anything as we were unpacking 5) Ran out of supplies. They ran out of boxes and pads. They used blankets of mine and my sons precious baby blankets to wrap stuff. They had nothing to cover the carpets, so there are dirt tracks all over our carpets I'm not going to name the names of our guys because they worked SO hard. They were not setup for success by the company. We were grossly overcharged for the service and care that we received. They made an already incredibly stressful process even worse.

We had such a great experience with Blake, Conner, and Elijah today! These three young men helped us move items from my dad’s senior living community, and they were absolutely outstanding. They showed up early which worked out well, looked professional, and were incredibly kind, respectful and trustworthy. They wrapped everything carefully, handled the move efficiently, and made sure nothing was damaged in the process. Everything arrived in perfect condition. What really stood out was their positive attitude and teamwork. Blake, Conner, and Elijah made the whole experience enjoyable and stress-free. We truly appreciated their help and highly recommend them to anyone needing reliable and courteous movers. Thanks again, guys—you made our day! We look forward to you helping us again soon.