Frequent themes across the reviews highlight unreliable communication, repeated clerical errors, lack of continuity in case management, and failure to deliver on promised timeframes for both buyers and sellers in conveyancing matters. Several reviews also reference ignored complaints, unreturned funds, and the need to escalate issues to external bodies like the Legal Ombudsman. The firm’s handling of financial documents and their professionalism on key completion dates are also repeatedly criticized.
Based on the feedback, Spencer Lockwood Solicitors has developed a poor reputation among clients seeking conveyancing services, particularly in regard to reliability and responsiveness. The pattern of unsatisfactory client experiences and unresolved complaints signals broader operational concerns that prospective clients in the region should consider. Overall, Spencer Lockwood Solicitors is currently regarded as an unreliable choice for property-related legal matters in their service area.