The reputation of Specsavers Opticians and Audiologists - Manchester - Arndale is largely positive, with customers expressing satisfaction with the professionalism and friendly demeanor of the staff. Customers appreciate the reasonable prices and the range of products, notably citing the '2 for 1' offer as economical. Specific staff members receive praise for their exceptional service, adding a personal touch to the customer experience. However, the company does face criticism regarding occasional service delays and organizational issues during busy times. There are reports of poor management behavior and difficulties with the voucher redemption process, which indicate room for improvement in certain operational aspects.
Positive customer feedback for Specsavers in Manchester - Arndale emphasizes the friendly and professional nature of the staff. A longstanding customer base reflects a trusted relationship with the brand, further strengthened by experiences with individual staff members who go above and beyond in service quality. The wide product range and affordability, highlighted by promotional offers such as the '2 for 1' deal, contribute to customer satisfaction. Besides, customers note the effective aid provided by the opticians in addressing eye health concerns, which showcases the company's competence in the medical aspect of their services.
Negative experiences at Specsavers in Manchester - Arndale mostly revolve around service delays and managerial issues. Customers report frustration with having to wait beyond their scheduled appointment times, citing disorganization and an apparently indifferent response from staff as key problems. Management conduct, particularly the mannerisms and customer service approach of a mentioned manager, detracts from the overall standards expected by customers. Additionally, there are operational shortcomings related to handling vouchers, which have resulted in dissatisfaction and perceived financial loss for some customers.
Yes, they often run promotional offers such as the '2 for 1' deal where customers can select two pairs of glasses from the £69-£99 ranges and receive a free pair of sunglasses.
Many customers report receiving professional service from the opticians and staff members, with particular commendation for providing personalized care and addressing individual needs effectively.
Some customers have experienced delays in service and encountered issues during busy periods. Problems related to the redemption of vouchers and the occasional unprofessional behavior of management have also been reported.
At Specsavers Opticians and Audiologists - Manchester - Arndale, you’ll receive only the highest standard of service and expertise in eye and ear care the high street has to offer. With a full range of services, including eye tests and hearing tests, plus ear wax removal, your Specsavers Opticians and Audiologists - Manchester - Arndale team are here to look after you.We know that it’s not always easy getting around, so if you need us to, our opticians can visit you in the comfort of your own home. You can enquire about home eye tests with just a few clicks of a mouse.
