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Specsavers - Manchester Reviews

Rated 3.9 based on 586 Reviews

Manchester Arndale, 89 Halle Mall, Manchester M4 2HU

Opticians | Manchester

Published on
March 10, 2024
Last updated
March 13, 2024

Reviews Summary

The reputation of Specsavers Opticians and Audiologists - Manchester - Arndale is largely positive, with customers expressing satisfaction with the professionalism and friendly demeanor of the staff. Customers appreciate the reasonable prices and the range of products, notably citing the '2 for 1' offer as economical. Specific staff members receive praise for their exceptional service, adding a personal touch to the customer experience. However, the company does face criticism regarding occasional service delays and organizational issues during busy times. There are reports of poor management behavior and difficulties with the voucher redemption process, which indicate room for improvement in certain operational aspects.

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What Customers Are Saying About Specsavers - Manchester?

Trustguide uses AI to extract key phrases from reviews about Specsavers - Manchester and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Specsavers - Manchester's customers had a positive experience.

Positive
Neutral
Negative

Specsavers - Manchester Ratings

4

As of Based on 586 revies as of Mar 10, 2024

Specsavers - Manchester Score

As of Based on 586 revies as of Mar 10, 2024

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Customer Reviews

As of Mar 13, 2024, 586 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Specsavers - Manchester's publicly available reviews View source

Hanan rated Specsavers - Manchester 4 stars
a week ago
I have been a customer of Specsavers for the last 10 years and I'd recommend them. The staff are friendly and helpful. I usually go for an eye test every year and have my glasses changed. Prices are reasonable and most staff are quite professional.
between the clouds rated Specsavers - Manchester 4 stars
a month ago
I've been in this store several times. Are usually their good. However today 23/01/24 I was served by a customer advisor Laura who was not good .. but excellent. She raised the standard by listening to my needs making me feel like an individual not just another business transaction ... excellent work Laura . Should get a bonus from Ur employer ..
shelly rated Specsavers - Manchester 4 stars
a month ago
Went for the booked eye test, took up the 2-4-1 offer from the £69-£99 ranges and got a free pair of sunglasses. They have different kinds of drops for dry eyes.

Frequently Asked Questions About Specsavers - Manchester

Does Specsavers in Manchester - Arndale offer any special deals on eyewear?

Yes, they often run promotional offers such as the '2 for 1' deal where customers can select two pairs of glasses from the £69-£99 ranges and receive a free pair of sunglasses.

Can I expect professional service at Specsavers in Manchester - Arndale?

Many customers report receiving professional service from the opticians and staff members, with particular commendation for providing personalized care and addressing individual needs effectively.

Are there any issues I should be aware of before visiting Specsavers in Manchester - Arndale?

Some customers have experienced delays in service and encountered issues during busy periods. Problems related to the redemption of vouchers and the occasional unprofessional behavior of management have also been reported.

About Specsavers - Manchester

Opticians

At Specsavers Opticians and Audiologists - Manchester - Arndale, you’ll receive only the highest standard of service and expertise in eye and ear care the high street has to offer. With a full range of services, including eye tests and hearing tests, plus ear wax removal, your Specsavers Opticians and Audiologists - Manchester - Arndale team are here to look after you.We know that it’s not always easy getting around, so if you need us to, our opticians can visit you in the comfort of your own home. You can enquire about home eye tests with just a few clicks of a mouse.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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