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Soundview Heating & Air Conditioning Reviews

Rated 4.9 based on 814 Reviews

119 Rocky Point Rd, Middle Island, NY 11953, United States

Air Conditioning Repair Middle Island

Published on
July 4, 2025
Last updated
July 4, 2025

What Customers Are Saying About Soundview Heating & Air Conditioning?

a job superbly completed

an incredibly positive experience

couldn’t be happier

always nice in all communications

always able to address questions

prompt, professional and very well versed

Always a great experience

trust them exclusively

always been responsive, honest and friendly

a smooth and painless experience

Trustguide extracts key phrases from reviews about Soundview Heating & Air Conditioning and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Soundview Heating & Air Conditioning's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Soundview Heating & Air Conditioning Ratings

5

As of Based on 814 revies as of Jul 04, 2025

Soundview Heating & Air Conditioning Score

100%

As of Based on 814 revies as of Jul 04, 2025

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Customer Reviews

As of Jul 04, 2025, 814 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Soundview Heating & Air Conditioning's publicly available reviews View source

Jeff Smith Smitty rated Soundview Heating & Air Conditioning 5 stars
a week ago
Well as we all may know having your a /c system go down during the hottest summer that we've had lately is not good .90' is never good , even with a/c . I'd heard about Soundview Heating and a/c from many friends who had used them . I am so glad I'd listen to my friends . After going back-and-forth between different units we decided on the top choice. We'll the date decided on was a swelteringly hot day . The four man crew sweated all day long to get the new (State of the art unit) up and running by the end of the day . Well when 5 o'clock came. the unit was fired up and blowing cold air . The crew sent by Soundview Heating and a/c were superb . I would highly recommend them for your heating and a/c concerns . You definitely will not regret it . Thanks guys, a job superbly completed despite the heat factor being unbearable . P.S. I think they all need raises . Thanks again from Smitty and family. .💯👍😎
Paul C. rated Soundview Heating & Air Conditioning 5 stars
3 months ago
I had a new Bosch high efficiency furnace and heat pump installed by Soundview, and it was an incredibly positive experience. From the initial estimate to the final installation, everyone I interacted with was professional, courteous, and highly knowledgeable. The installation techs and office staff (I'm looking at you, Brooke) were all five star. Phil, one of the owners, took the time to explain my options (I knew little about heat pumps) and answered my questions thoroughly. The technicians who performed the installation were outstanding, efficient, respectful of my home, and clearly proud of their work. It was also obvious that they enjoyed working together, which made for a seamless installation. A well-oiled machine, for sure. The price I paid was an excellent value for the high quality, high efficiency equipment and top notch installation I received. To top it off, Soundview provided all the necessary paperwork for a federal tax credit that was available and even assisted with my PSEG rebate paperwork, which was a huge help. In fact, I ended up receiving a slightly higher rebate than Phil had originally estimated. I can’t recommend these guys highly enough. They are an exceptional company that overdelivered on every level, truly great people to do business with. You can't go wrong with this company and crew!
Bruce Moss rated Soundview Heating & Air Conditioning 5 stars
3 months ago
What a great experience. Started with Phil giving the estimate, then Brianna handing the install date, to Nick and the installation crew, don’t think I’ve ever had a better experience with any contractor ever, and I’ve dealt with many. Everyone was so polite, informative etc. I could go on and on. Removed a 20 year old A/C system and Installed a new one. Great price, great equipment using the latest Freon. Couldn’t be happier. Highly recommend Soundview. Heating and Air Conditioning.

Reviews Summary

Customer feedback for Soundview Heating & Air Conditioning reflects a strongly positive sentiment, with reviewers consistently highlighting professionalism, reliability, and outstanding technical expertise. Many cite specific behaviors such as thorough explanations, competitive pricing, and diligent work under challenging conditions. Multiple reviewers praise the staff by name, such as Phil, Rob, Brianna, and Eric, underscoring personalized and attentive service. There are no notable criticisms in the reviews shared, although occasional mentions of busy schedules and competitive quotes suggest a high demand in the region.

Common feedback includes seamless installations, transparent pricing, and patient, informative communication throughout the process. Reviewers value Soundview’s no-pressure sales approach, clear project updates, and support with post-installation steps like rebate paperwork. The team’s punctuality and thorough cleanup after jobs further contribute to positive perceptions. Customers across the area express trust and satisfaction with both emergency repairs and scheduled system installations.

Overall, Soundview Heating & Air Conditioning is regarded as a reliable and highly professional HVAC contractor in its local market, recognized for knowledgeable staff, smooth operations, and clear communication. Repeat customers and specific staff mentions reinforce a consistent track record and a strong reputation in the region.
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Frequently Asked Questions About Soundview Heating & Air Conditioning

Does Soundview Heating & Air Conditioning provide assistance with rebate or tax paperwork?

Yes, several reviews mention Soundview staff assisting customers with rebate and federal tax credit paperwork, ensuring customers take advantage of all available incentives after installation.

Are Soundview Heating & Air Conditioning’s prices competitive compared to other HVAC companies?

Yes, reviews frequently describe Soundview’s pricing as competitive and highlight the excellent value for the level of equipment and quality of work provided.

Is the installation process disruptive or does the crew clean up after finishing?

Customers report that Soundview’s technicians perform installations efficiently and clean up thoroughly afterward, often walking customers through new equipment before leaving.

About Soundview Heating & Air Conditioning

Air Conditioning Repair
Soundview Heating & Air Conditioning provides installation, repair, and maintenance services for heating, ventilation, and air conditioning (HVAC) systems. Their services cover a range of equipment including air conditioners, heat pumps, furnaces, mini splits, water heaters, and ductless systems, serving both residential and commercial customers through onsite visits.

The company operates with a team-based approach that includes professional technicians, attentive office staff, and responsive management. They handle service scheduling, on-site assessments, installations, repairs, and customer education. Their operational workflow emphasizes clear estimates, technical consultation, timely installation, and post-installation support, often assisting with rebates and paperwork as part of their service delivery.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.