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SmoothSale Reviews

Rated 4.7 based on 114 Reviews

75a, MARGARET HOUSE, Devonshire Ave, Roundhay, Leeds LS8 1AU

Estate Agents Leeds

Published on
August 8, 2025
Last updated
August 8, 2025

Reviews Summary

Overall sentiment toward SmoothSale’s property agency services is strongly positive, with most reviewers highlighting reliability, professionalism, and a high standard of personal service. Reviewers consistently note effective communication, rapid progress on sales, and the knowledge of key staff members such as Amy, Phil, Ben, and Max. Minor criticisms mention the need for better upfront clarity, but do not overshadow the general satisfaction with results and process.

The most frequent review themes include smooth handling of complex transactions, proactive and transparent communication, and support throughout the sales journey, even under challenging circumstances like inherited properties or nonstandard sales. Customers in areas such as Manchester and the North West praise staff for efficiency, honesty, and diligence. Many reviewers emphasize team members’ helpfulness and regular updates, with some noting fair pricing and market understanding.

Overall, SmoothSale is regarded as a highly competent and dependable estate agency in the North West and Manchester regions. Customer feedback underscores a trustworthy process, client-focused solutions, and multiple mentions of repeat business or strong recommendations. The consistently positive experience strengthens SmoothSale’s reputation for reliability and communication in property transactions.
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What Customers Are Saying About SmoothSale?

she is quick with followup

handled very unconventional scenarios with grace

extremely knowledgeable on my region

first class service from start to finish

know how to get the job done

exceptionally good, I cannot commend Amy enough

bought our property in 7 days

she has been really patient

communication was excellent, she is always friendly

great pleasure to deal with throughout

Trustguide extracts key phrases from reviews about SmoothSale and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of SmoothSale's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

SmoothSale Ratings

5

As of Based on 114 revies as of Aug 08, 2025

SmoothSale Score

90%

As of Based on 114 revies as of Aug 08, 2025

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Customer Reviews

As of Aug 08, 2025, 114 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of SmoothSale's publicly available reviews View source

Osman Naseer rated SmoothSale 5 stars
2 months ago
Only ask for Amy or Phil, they will get things done, they are on it! I had Phil initially he did a great job when he sold the property to my wife (I credit them both for pushing it over the line) but Amy was better - she is quick with followup, creates urgency, chases everyone, relays what the seller says, can not fault her with anything. Very please with Smooth Sales although I have never heard of them this purchase but I highly recommend buying/selling via them. 1st home bought in Manchester.
Cassie Wells rated SmoothSale 5 stars
3 months ago
We had a very complicated sale process involving a vulnerable person that had a Deputy selling on their behalf. Smooth Sale handled very unconventional scenarios with grace and proactive communication, all the way from the listing to the sales progression to completion. We sold for a higher price than every other similar estate agent was able to get. I recommend this company and am thankful for their professionalism, expertise and help.
Solomon Meredith rated SmoothSale 5 stars
3 months ago
As the owner of an estate agency, I started working with SmoothSale recently after being contacted by their team regarding properties which they offer below market value. I have found the team to be extremely knowledgeable on my region (North West) despite being based in Leeds. I would highly recommend to any investors looking to take advantage of properties at very competitive prices.

Frequently Asked Questions About SmoothSale

What level of communication do SmoothSale agents provide during property sales?

Agents at SmoothSale are regularly described as proactive with updates and transparent communication. They relay information between parties frequently and keep clients informed throughout each stage of the transaction process.

How does SmoothSale handle complex or unconventional property sales?

SmoothSale has experience managing nonstandard sales scenarios, including properties being sold on behalf of others or requiring fast resolution. The team is noted for navigating challenges with flexibility and professionalism.

Does SmoothSale operate in specific regions?

SmoothSale serves clients across the North West, Manchester, and also has operations based in Leeds. They handle property sales and purchases in various areas within these regions.

About SmoothSale

Estate Agents
SmoothSale is a property agency that specializes in assisting clients with buying and selling residential properties. The company operates primarily in the North West of England and has experience handling typical and complex real estate transactions, including inherited properties and sales involving cash buyers.

SmoothSale conducts its business through a team of experienced agents who guide clients from listing through to completion. The firm emphasizes communication, regular updates, and a transparent process. Transactions are managed in-person and remotely, based on client needs and property location.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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