Overall sentiment toward Simply Owners is predominantly positive, with reviewers frequently commending the platform's direct booking model, absence of hidden guest fees, and effective connection between property owners and guests. Customers repeatedly note responsive and helpful staff, ease of use, and fair pricing structure. However, there are notable criticisms regarding the company’s review process and support when issues arise, particularly from guests who experienced complications regarding property listings or deposit disputes.
Frequent themes include the value of direct communication with owners, simplicity of the website, and satisfaction with the booking flow. Long-term users especially appreciate transparent interactions and straightforward onboarding for new properties. Several reviews from property owners highlight low costs and supportive team members, while others express frustration with the handling of negative experiences, lack of accountability, or unresolved complaints. The mention of payment protection for guests also reflects a practical trust factor.
In summary, Simply Owners holds a strong reputation in the holiday lettings sector, especially within the UK and for bookings involving property owners in locations such as Cyprus. While most feedback supports Simply Owners as a reliable alternative to larger portals, some clients express a lack of confidence in the review and dispute resolution system. Nonetheless, the company is regarded as a solid option for both owners and guests seeking straightforward holiday accommodation arrangements.
Frequent themes include the value of direct communication with owners, simplicity of the website, and satisfaction with the booking flow. Long-term users especially appreciate transparent interactions and straightforward onboarding for new properties. Several reviews from property owners highlight low costs and supportive team members, while others express frustration with the handling of negative experiences, lack of accountability, or unresolved complaints. The mention of payment protection for guests also reflects a practical trust factor.
In summary, Simply Owners holds a strong reputation in the holiday lettings sector, especially within the UK and for bookings involving property owners in locations such as Cyprus. While most feedback supports Simply Owners as a reliable alternative to larger portals, some clients express a lack of confidence in the review and dispute resolution system. Nonetheless, the company is regarded as a solid option for both owners and guests seeking straightforward holiday accommodation arrangements.
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