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Simple Moves Reviews

Rated 4.7 based on 918 Reviews

10755 Page Ave, St. Louis, MO 63132, United States

Removal Companies St. Louis

Published on
June 30, 2025
Last updated
June 30, 2025

Reviews Summary

Customer sentiment for Simple Moves is generally positive, with multiple reviewers praising the company’s professionalism and efficiency in moving services. Common feedback includes comments on polite and hardworking staff, specific team members who made the move easy, and care taken with fragile items. However, a small number of reviewers experienced issues, such as damaged furniture and communication breakdowns during their moves.

Frequent themes in the reviews are attention to detail in handling belongings, friendly and courteous staff, and efficient time management on moving days. Several reviews highlight repeat use, trust in the team, and a willingness to recommend the company to others. Criticisms focus mostly on occasional delays, damage to items, or dissatisfaction with problem resolution. These negative experiences, while notable, appear less frequent than positive ones.

Overall, Simple Moves maintains a strong reputation as a moving company, especially noted for careful handling and friendly service. While occasional service lapses and concerns about accountability are mentioned, most customers in the reviewed region would recommend them for their moving needs.
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What Customers Are Saying About Simple Moves?

very nice job

so great to work with

worked hard and efficiently

excellent experience with this moving company

professional, courteous, and incredibly helpful

handled everything with care

no lost time or energy

friendly and professional

did a great job

very careful with all the furniture

Trustguide extracts key phrases from reviews about Simple Moves and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Simple Moves's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

Simple Moves Ratings

5

As of Based on 918 revies as of Jun 30, 2025

Simple Moves Score

70%

As of Based on 918 revies as of Jun 30, 2025

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Customer Reviews

As of Jun 30, 2025, 918 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Simple Moves's publicly available reviews View source

Carl Nelson rated Simple Moves 4 stars
a week ago
Not sure 4 or 5, but overall very nice job. Would use them again. (We are firm graders and expect outstanding for 5). Pros: - Handled major fragile items like TV and lamps well. - Faster than estimate (32.5 total hours instead of 40). - Good communication up to the move. - Crew were good communicating with us. - Only *very* minor damage on a couple low-cost items. Cons: - Arrived 15 min after start window. - Not all items moved to the rooms where we labeled the boxes (15% error rate maybe?) - Original estimate may have been a little aggressive on time - we were given 8 hours of 6 people and talked them down to 5, and they were still under.
Jared Mudd rated Simple Moves 1 stars
Edited 2 months ago
Never again. They trashed $1500 dollars worth of furniture. Broke two legs off my kitchen island. Only snapped one leg off my coffee table and the top shelf off of my office shelves. Not to mention the other scrapes and dings on other furniture. I get things happen but this was just lazy and reckless. The worst part is, they told me about broken coffee table leg. I had to find th rest out for myself.
June Tessin rated Simple Moves 5 stars
Edited 2 months ago
Simple Moves is so great to work with. Kathy, our customer service rep helped us from beginning to end! The four men that showed up were polite and efficient. They made our move a pleasant experience. They never complained and never took a break! They are all very hard workers. I would highly recommend this company for all your moving needs. Thank you Simple Moves!

Frequently Asked Questions About Simple Moves

Do Simple Moves staff handle fragile or valuable items with care?

Yes, several reviews specify that fragile and valuable items like TVs, lamps, and glass cabinets were bundled and handled carefully, with only occasional very minor damage reported.

Can I expect Simple Moves crews to finish moving promptly?

Most reviewers report that crew members work efficiently, sometimes completing moves faster than the original estimates. However, a small number of customers have encountered minor delays or late arrivals.

Will Simple Moves reassemble furniture or connect appliances at my new location?

Some customers noted that Simple Moves crews have policies restricting the reassembly of beds they did not disassemble and may not handle the connection of appliances. It’s recommended to confirm such services with them before moving day.

About Simple Moves

Removal Companies
Simple Moves is a company that provides residential and commercial moving services. Operating in the moving industry, they offer labor for relocating clients’ items, including the handling and transportation of furniture, household goods, and specialty items such as glass cabinets and grandfather clocks. Their service is delivered in-person by trained staff members.

The company operates by assigning teams of movers to client projects, coordinating logistics such as scheduling, item packaging, transit, and placement in destination rooms. Their workflow involves customer communication pre-move, on-site handling and loading/unloading, and basic item setup or direction-based placement, following established procedures and company policies.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.