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Silverton Mortgage Reviews

Rated 4.9 based on 692 Reviews

1201 Peachtree St NE #2050, Atlanta, GA 30361, United States

Mortgage Broker | Atlanta, GA

Published on
March 15, 2024
Last updated
March 15, 2024

Reviews Summary

Silverton Mortgage garners a strong reputation through the collective experiences reflected in recent customer reviews. Customers consistently praise the dedication, professionalism, and efficiency of Silverton's staff. Mortgage advisors like Lydia, Gareth, and their teams play a pivotal role as mentors, ensuring that the customers are well-informed and supported throughout the home buying process. The ability to close deals smoothly and ahead of schedule, even during the holidays and through external challenges such as cross-country moves and adverse weather events, suggests an exceptional level of commitment from advisors like Tricia. The reviews also highlight the effort taken by employees—note the Wilpower team's comprehensive assistance to a first-time buyer—to ensure clear communication and understanding of the mortgage process. A recurring theme in the testimonials is the prompt communication, with staff like Bill being noted for their accessibility and responsiveness. This dedicated customer service, coupled with competitive rates and terms, seem to contribute significantly to the company's positive reputation among clientele.
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What Customers Are Saying About Silverton Mortgage?

Trustguide uses AI to extract key phrases from reviews about Silverton Mortgage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Silverton Mortgage's customers had a positive experience.

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Silverton Mortgage Ratings

5

As of Based on 692 revies as of Mar 15, 2024

Silverton Mortgage Score

As of Based on 692 revies as of Mar 15, 2024

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Customer Reviews

As of Mar 15, 2024, 692 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Silverton Mortgage's publicly available reviews View source

Ashish Bhatawadekar rated Silverton Mortgage 5 stars
a month ago
This was our first experience of building home & mortgage process and Lydia guided us through the entire process like an excellent mentor. She proactively approached us from time to time to check if we have any questions or need any assistance or guidance. She has been very helpful. We have no hesitation in recommending her to our friends. Our overall experience was awesome. Thanks to Lydia.
Sam Greene rated Silverton Mortgage 5 stars
2 months ago
Gareth, and his team, made the loan process pleasant and seamless. They worked diligently through the holidays to get us to closing ahead of schedule and we appreciate their courtesy, professionalism, and diligence so much. The rate and terms were so much better than expected and one other mortgage lender said they could not compete. My wife and I highly recommend them to anyone in the market for a home mortgage!
Delphine Burks rated Silverton Mortgage 5 stars
2 months ago
Damon Kindred did not treat me like a stranger in the house-buying process, he made me feel like family. He also kept me informed about the entire procedure to receive keys to my new home. He promptly called me back when I was unable to reach him and responded to all emails immediately. I would recommend Damon to anyone because of his professionalism in mortgage loans. (picture of myself and realtor). 🙂

Frequently Asked Questions About Silverton Mortgage

How does Silverton Mortgage support first-time homebuyers through the mortgage process?

Silverton Mortgage offers mentorship and educational guidance to first-time homebuyers, ensuring they understand the process from beginning to end. Advisors are commended for being helpful and readily available to answer any questions, suggesting a supportive environment for newcomers to property ownership.

Can clients expect communication and updates throughout the loan process?

Silverton Mortgage is recognized for its strong communication practices. Loan advisors are noted for their prompt call backs and instant email responses, as well as their overall accessibility to clients. However, it is recommended for new clients to discuss communication expectations upfront.

How efficient is Silverton Mortgage in closing deals?

Reviewers frequently praise Silverton Mortgage for its efficiency, with some customers experiencing closing times as quick as 25 days. The staff's commitment to work through holidays, cross-country moves, and even unforeseen events reflects their ability to close deals smoothly and within tight schedules.

About Silverton Mortgage

Mortgage Broker
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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