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ShopTo Reviews

Rated 4.2 based on 1203 Reviews

Online Stores in Bracknell

2 Arlington Square, Bracknell RG12 1WA

Published on
August 14, 2025
Last updated
August 14, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of ShopTo's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About ShopTo?

everything has always gone smoothly

have always shown up on nice and early

The best deal is PSN digital gift cards

always found the customer service excellent

delivered instantly, at a significantly reduced price

brilliant prices

saved a lot of money over the years

never had an issue

very helpful and helped me find the best deal

Trustguide extracts key phrases from reviews about ShopTo and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 14, 2025, 1203 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of ShopTo's publicly available reviews View source

jake willis rated ShopTo 5 stars
2 weeks ago
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Have used shop to ever since I was a teenager, so probably going close to 15 years now. Never had any major issues, everything has always gone smoothly, whether it was a console pre order or a game, I think I’ve only ever had two games not turn up on release date, and they provide a 5 pound credit if this is the case. Received my PS5 on release date while everyone struggled ;) Yeah cannot fault them, will continue to use them, and the discounts you receive whilst a gold member are pretty decent! Give them a go
P Clappo rated ShopTo 5 stars
a week ago
Incredible, always my go to place for game gift cards etc! Also have Pre ordered my hard copies from here in decades now! Have always shown up on nice and early! and even if there's an issue sorted in minutes! Absolutely love the "loyalty" points you get that just makes things even cheaper than retail alot of the time too!
Aaron Donnelly rated ShopTo 5 stars
a week ago
I will always check here before I look around for games or controllers on any other sites. 9/10 times I will come back here. The best deal is PSN digital gift cards. Save money on renewing your PSN Subscrition by purchasing a gift card , that gives you more on the card than you pay for it. No Brainer.

Reviews Summary

Overall sentiment towards ShopTo as an online video game store is strongly positive, with the majority of reviewers emphasizing reliability, competitive pricing, and efficient order fulfillment. Many customers reference long-term use, with some stating they have returned for over a decade due to consistent service. Occasional criticisms are limited and mainly involve technical hiccups with payment systems or support response times in isolated incidents.

Common feedback highlights ShopTo’s competitive pricing, often cited as the cheapest for PlayStation gift cards and physical releases. Reviewers frequently mention the loyalty points system, prompt delivery—sometimes even ahead of release dates—and an intuitive website experience. The ease of issue resolution and meaningful member discounts also surface regularly as significant advantages, with helpful customer support noted throughout most reviews.

Based on the reviews, ShopTo has established a solid reputation within the UK gaming community as a dependable source for digital and physical gaming products. Their emphasis on value, swift delivery, and customer loyalty programs contributes to elevated trust and recommendation rates. While minor service glitches exist, these do not significantly impact overall satisfaction.
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Frequently Asked Questions About ShopTo

How reliable is ShopTo for pre-orders and release day delivery?

Customers frequently report that both pre-ordered games and consoles from ShopTo arrive on or before release day. In rare cases where delays occur, ShopTo typically issues a £5 credit to the affected customer.

Are there any payment or checkout issues to be aware of?

A few reviewers note occasional payment system issues, such as valid cards being rejected or error messages with digital codes. However, these instances appear relatively infrequent compared to the overall positive order fulfillment.

Does ShopTo offer a loyalty or member points system?

Yes, ShopTo provides a loyalty points system that allows customers to accumulate points with each purchase. These points can be redeemed for discounts on future orders, adding to overall value, especially on gift cards and games.

About ShopTo

Online Stores
ShopTo is an online retailer specializing in the sale of video games, consoles, accessories, and digital gift cards. Focused on the gaming industry, the company delivers both physical and digital products through its user-friendly e-commerce platform, catering primarily to customers seeking competitive pricing on gaming-related items.

Operating via a digital storefront, ShopTo processes pre-orders, instant digital deliveries, and member-based discounts through their loyalty program. The company manages payment processing, customer support, and order logistics to enable a streamlined shopping experience for both physical game releases and digital code distribution.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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How was your experience at ShopTo?

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Mike, Adam and another 21,516 have joined the waitlist.