The most frequent positive themes center on rapid funding, transparent communication, and the willingness of staff to guide clients through the process and tailor solutions. Many clients value the same-day funding and mention team members by name for attentive follow-up and personalized attention. On the other hand, criticisms include aggressive follow-up during collections, strict requirements that disadvantage seasonal businesses, and experiences of wasted time for those who did not qualify.
Based on these reviews, Shield Funding has built a reputation for efficient funding and standout individual service but faces notable criticism regarding its collections approach and loan approval policies. Business owners should weigh the company’s responsiveness and strong client relationships against the possible risks in loan servicing and eligibility, particularly if operating in industries with income fluctuations.