Overall sentiment in recent reviews for this loan service company is overwhelmingly negative, with customers frequently expressing dissatisfaction about misleading practices and poor outcomes. Common feedback includes complaints of being redirected to multiple lenders, only to be rejected or faced with terms inconsistent with initial advertisements. Many reviewers report a surge in unwanted spam messages and concerns over misuse of personal information.
The dominant themes center on lack of transparency, particularly the distinction between being a direct lender versus a broker. Reviewers cite being misled by initial promises, encountering hidden fees, and a failure to provide straightforward loan offers. There is also widespread reporting of aggressive follow-up communications, such as repeated unsolicited texts, and worries about potential impacts on credit ratings. Criticisms extend to negative experiences with customer service and perceived lack of legitimacy.
Based on these reviews, the company's reputation is viewed very unfavorably. There is a strong consensus among customers that the company does not deliver as promised, instead generating inconvenience and risk. The reputation in the financial services space appears especially poor with significant trust issues and few, if any, positive signals from clientele.
The dominant themes center on lack of transparency, particularly the distinction between being a direct lender versus a broker. Reviewers cite being misled by initial promises, encountering hidden fees, and a failure to provide straightforward loan offers. There is also widespread reporting of aggressive follow-up communications, such as repeated unsolicited texts, and worries about potential impacts on credit ratings. Criticisms extend to negative experiences with customer service and perceived lack of legitimacy.
Based on these reviews, the company's reputation is viewed very unfavorably. There is a strong consensus among customers that the company does not deliver as promised, instead generating inconvenience and risk. The reputation in the financial services space appears especially poor with significant trust issues and few, if any, positive signals from clientele.
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