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Refused Car Finance Reviews

Rated 4.8 based on 210 Reviews

Financial Services in Newcastle upon Tyne

Lakeside House, 30 Northumbrian Way, Newcastle upon Tyne NE12 6EH

Published on
October 17, 2025
Last updated
October 17, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Refused Car Finance's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Refused Car Finance?

went above & beyond for myself

smoothest experience with Refused Car Finance

provided reassurance and constant updates

Communication was top notch!

went above and beyond to get me my dream car

kept intouch throughout the process

brilliant service

Absolutely amazing service

helpful, friendly and informative

customer service that's second to none

Trustguide extracts key phrases from reviews about Refused Car Finance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 17, 2025, 210 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Refused Car Finance's publicly available reviews View source

Oreo Crunchh rated Refused Car Finance 5 stars
2 months ago
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Amazing experience from This finance company, had the pleasure of working with Shaun and Brandon. Shaun was very understanding and went above & beyond for myself to finance a vehicle, having been turned down a number of times due to low credit rating. He found exactly what I needed vehicle wise & ensured to get the best rating. Fast delivery and answered all questions & followed up smoothly! All completed in less then an afternoon. I’d definitely recommend them. Thank you so very much! Auriele
Christopher Powell rated Refused Car Finance 5 stars
2 months ago
I've had the best and smoothest experience with Refused Car Finance. The gentleman who looked after me did all the work for me. I was in my new car in 48hrs. No hassle or stress gave my information I chose the car I wanted signed the documents online done. The best rates 0 deposit and I was in my new car. I'm gonna tell my friends and family about this company it's a GAME CHANGER. Thanks again guys I'm over the moon.
lisa wright rated Refused Car Finance 5 stars
2 months ago
Incredible communication right from the off. Sean was incredible, provided reassurance and constant updates through the whole process and made me feel at ease and supported. Can’t recommend this company and Sean enough. Shame I can only give 5 stars.

Reviews Summary

The overall sentiment toward Refused Car Finance is overwhelmingly positive, with reviewers repeatedly highlighting helpful, responsive staff and a seamless car financing process. Customers cite team members—especially Sean and Brandon—for going above and beyond to assist with challenging credit situations, offering clear communication, and ensuring fast turnaround. Minor comments address personal finance circumstances rather than any shortcomings with the company itself.

Common themes in the reviews include swift service, efficient and supportive communication, and knowledgeable assistance navigating the finance process. Many mention being in a new car within 24 to 48 hours of applying, and express satisfaction with the ease of online document signing and clear updates throughout. Customers often reference feeling reassured and supported, and appreciate staff members staying in touch from start to finish. Affordability and transparency in rates, especially for those with previous credit concerns, are noted as particular strengths.

Overall, Refused Car Finance has built a strong reputation for reliable and friendly car finance services, particularly in supporting individuals facing traditional credit barriers. Repeat recommendations and promises to tell friends and family reinforce trust in the company. Based on reviewer feedback, Refused Car Finance stands out as a fast, efficient, and customer-oriented option in the car finance sector.
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Frequently Asked Questions About Refused Car Finance

How quickly can I get a car through Refused Car Finance?

Many reviewers received car finance approval and were in their new vehicles within 24 to 48 hours of applying. The process is streamlined, with fast responses and efficient handling of applications from start to finish.

Will Refused Car Finance help if I have been declined elsewhere due to my credit rating?

Yes, several customers with previous credit challenges reported successful financing. Staff assist with tailored solutions for those who have been turned down elsewhere.

Is the application process digital and what kind of communication can I expect?

Customers typically provide their information online, sign documents digitally, and communicate with staff through calls or messages. Regular updates and immediate responses from staff are frequently mentioned by reviewers.

About Refused Car Finance

Financial Services
Refused Car Finance is a financial services provider focused on arranging car finance solutions for individuals, including those with low or challenging credit histories. The company acts as a broker, connecting customers to a range of finance products designed for vehicle purchases through an online and remote service delivery model.

Refused Car Finance operates primarily by gathering client requirements, processing applications online or over the phone, and matching customers promptly with suitable car finance options. Staff members communicate with clients throughout the process, facilitate digital documentation, coordinate with car dealers, and assist until the new vehicle is secured, emphasizing fast turnaround and comprehensive support.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.