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Loans by Mal Reviews

Rated 4.7 based on 128 Reviews

Green Park Gardens, Exeter Park Rd, Bournemouth BH2 5BD

Financial Services Bournemouth

Published on
August 22, 2025
Last updated
August 22, 2025

Reviews Summary

The overall sentiment toward Loans by Mal, a loan agency, is mixed based on recent customer reviews. Many reviewers consistently highlight the speed and efficiency with which loan applications are processed, mentioning same-day account transfers and supportive staff by name. However, a minority of reviewers offer strong criticism, particularly relating to how the company handles customers in financial distress, reporting perceived inflexibility and ongoing credit file issues after defaults.

The most frequent themes in positive feedback center on quick approval processes, polite and professional service, straightforward application forms, and helpful team members. Customers value the clarity of loan agreements and approachable staff, referring to an effortless experience and unhindered communication. Nonetheless, negative reviews focus on claims of poor forbearance practices, pressure to repay at unaffordable rates, and concerns over prolonged negative credit reporting.

Overall, Loans by Mal maintains a reputation for fast and convenient loan services, especially for straightforward cases, appealing to those after a seamless lending experience. Nonetheless, recurring negative experiences regarding hardship response indicate important considerations for potential borrowers, especially within regions where financial regulation is a priority.
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What Customers Are Saying About Loans by Mal?

Excellent service and very quick.

Hassle free and no bother

very professional and excellent in his work

extremely quick 24 hour pay out

quick and straight forward

Couldn't be happier ☺️

online application process was pretty easy

Very quick to make a decision

Trustguide extracts key phrases from reviews about Loans by Mal and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Loans by Mal's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

Loans by Mal Ratings

1

As of Based on 128 revies as of Aug 22, 2025

Loans by Mal Score

70%

As of Based on 128 revies as of Aug 22, 2025

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Customer Reviews

As of Aug 22, 2025, 128 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Loans by Mal's publicly available reviews View source

Mark Bradley rated Loans by Mal 5 stars
2 months ago
Excellent service and very quick. The transfer into my account was the same day. Would definitely recommend. Deserves the 5 stars.
Jane Woods rated Loans by Mal 5 stars
2 months ago
Great company to get a loan from. Hassle free and no bother from them over the time I have had my loan. Will definitely use them again if I need to.
Laudina Amugi rated Loans by Mal 1 stars
2 months ago
UPDATE on my review on 28th May. After my review loans by mal contacted me. As I mentioned earlier, avoid this company as they don't care about you. I ended up dealing with the CEO but he wants me to pay 5X the amount I can afford before they stop reporting default/ arrears every month. This is coming from the boss, he doesn't care about your wellbeing. He wants his money whether you can afford it or not. He promised to go back to change the records in 2024 where I made payments but they didn't report that I was making payments. If after this, you still want to take a loan from them, don't say I didn't warn you. Loans by mal don't follow FCA guidelines on forbearance or allowing you to pay what you can afford. Until their actions kill someone, they won't change. I don't even think they care if you are dead. They will chase your greatgrand -children for the debt. Avoid them!!!!

Frequently Asked Questions About Loans by Mal

How quickly can I get funds from Loans by Mal?

Many reviewers report same-day or next-working-day transfers, highlighting Loans by Mal's rapid processing and decision-making for approved applicants.

How does Loans by Mal handle payment difficulties or arrears?

Some reviewers claim the company is inflexible when borrowers encounter financial problems, with specific concerns about credit reporting and unwillingness to accommodate payment plans.

Is the loan application process straightforward?

Yes, customers describe the online application process as simple and understandable, with clear agreement terms and minimal use of complex accounting language.

About Loans by Mal

Financial Services
Loans by Mal provides consumer lending services, specializing in personal loans for individuals. Operating within the financial services industry, this company facilitates quick access to funds through streamlined application and approval processes delivered both online and over the phone.

The company manages loan applications, credit evaluations, and disbursements with a focus on speed and process simplicity. Staff assist applicants through each stage, from form submission to final approval and fund transfer, while handling agreement documentation and communicating terms directly to clients.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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