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Selina Finance Reviews

Rated 4.8 based on 52 Reviews

Banks in London

HYLO, 105 Bunhill Row, London EC1Y 8LZ

Published on
September 6, 2025
Last updated
September 6, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Selina Finance's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Selina Finance?

you’ve been incredible from start to finish

absolutely amazing

extremely helpful

has been amazing throughout

extremely helpful, thorough and pleasant

very professional and kind

very helpful, friendly and explained

Courteous and professional

quick response from her

explaining all the options

Trustguide extracts key phrases from reviews about Selina Finance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 06, 2025, 52 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Selina Finance's publicly available reviews View source

Hassnain Tariq rated Selina Finance 5 stars
2 months ago
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Thank you so much, Natalie and Jack — you’ve been incredible from start to finish! To anyone using Selina Finance, I’d just say this: patience is key. Like anything else, every process takes time — and that’s perfectly okay. Today, I’m happy to share that I’ve received my funds, and I’m truly grateful and delighted. From day one to now, it’s been a journey — and I sincerely want to thank everyone at Selina Finance for making it happen. Thank you so much! 🙏
Ashleigh Ranson rated Selina Finance 5 stars
3 months ago
Chloe was absolutely amazing. From the very start she went through everything and advised us of our best step. She’s been an absolute life saver and we cannot thank her enough for everything she’s done. All the online processes to complete the application are very easy and they’re with you every step of the way. Cannot recommend Selina finance enough!!! Love them.
Bec De rated Selina Finance 5 stars
3 months ago
James was extremely helpful, and I felt he was committed to ensuring I would receive the right deal and support with my finances. Couldn’t recommend him as a Mortgage Adviser more. I’m still waiting for final approval on my loan but thus far I am extremely happy with the customer service I’ve received.

Reviews Summary

The overall sentiment in reviews for Selina Finance is strongly positive, with customers frequently highlighting smooth application processes, prompt communication, and attentive staff, often mentioning individuals by name. While a few users note the need for patience due to procedural timelines, they generally express satisfaction with the outcome and professionalism experienced throughout the process. Constructive comments about waiting periods are present but do not appear to overshadow the overall positive tone or diminish customer trust.

Common feedback includes praise for the staff's friendliness, thorough advice, and the clarity with which information is shared at each stage. Many reviewers single out their advisors—such as Natalie, Jack, Chloe, James, and Soraya—for their helpfulness and dedication, contributing significantly to positive perceptions. The digital and online steps involved in Selina Finance’s service also receive commendations for being user-friendly and supportive.

Overall, Selina Finance is regarded as a reputable and customer-focused provider in the financial services industry. Customers report reliable, courteous interactions and consistently highlight a professional approach, especially in advisor and case management roles. This reputation for attentive service reassures prospective clients considering Selina Finance for their financial needs.
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Frequently Asked Questions About Selina Finance

How smooth is the Selina Finance loan application process?

Customers report that the application process is guided by attentive staff, with clear, step-by-step support and digital processes that are easy to follow. Communication is prompt, and staff members provide detailed information at each stage.

Can I expect personalized support when applying for finance?

Yes, reviewers frequently mention working directly with named advisors and case managers who offer tailored guidance and thorough explanations, making the process clear and supportive for applicants.

Does Selina Finance communicate application timelines or approval waiting periods?

Several customers note that while some waiting for underwriter decisions is part of the process, advisors keep applicants updated and informed. Patience may be required, but regular communication is maintained.

About Selina Finance

Banks
Selina Finance is a financial services provider specializing in offering flexible loan and mortgage solutions to individuals seeking access to funds for various needs, such as debt consolidation or personal financial management. The company operates digitally, managing application and approval processes primarily online and over the phone with customers.

Selina Finance utilizes a structured workflow that pairs customers with dedicated advisors and case managers who guide applicants through each step, from initial inquiry to final approval. Communication is maintained through calls and emails, and the process involves in-depth advisory, eligibility checks, and thorough documentation, all managed with clear procedural transparency.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.