San Carlo is frequently praised for its high-quality Italian cuisine and great atmosphere, indicating a generally positive company reputation. Patrons consistently commend the diverse menu, especially the vegetarian options and substantial portion sizes. Reviews also highlight the restaurant's prominent location and suitability for large groups or special events, enhancing the customer experience. However, there seems to be a recurring theme concerning service. While the service is described as efficient and warm during busy periods, there are also reports of it being chaotic and inattentive, especially when the restaurant is crowded. This inconsistency in service seems to affect the restaurant's reputation to some extent, with negative experiences impacting some diners' overall impression and their likelihood to return.
Positive feedback for San Carlo centers on the quality and taste of the food, with diners expressing satisfaction with both starters and main courses. The variety of dishes, particularly with respect to vegetarian options, is frequently commended. Customers are also impressed with the restaurant's atmosphere, describing it as authentic and enjoyable for both casual and special dining occasions. The strategic location near Deansgate in Manchester also adds to the accessibility and appeal, creating a positive impression on diners looking to combine their meal with other activities in the area. Moreover, the restaurant's ability to accommodate large parties and maintain commendable service despite high traffic periods, such as during Christmas and other busy times, is often noted as a strong aspect of the San Carlo dining experience.
Concerns regarding San Carlo focus primarily on customer service, which is often described as inconsistent and sometimes inadequate. Some patrons report difficulties in gaining the attention of servers, especially during peak times, and service gaffes such as dropping cutlery or double-ordering drinks have been noted. Additionally, there are comments about staff attitudes, with some diners perceiving them as haughty, detracting from the overall dining experience. The rapid pace during busy periods occasionally led to diners feeling rushed, which could inhibit a leisurely dining experience. Furthermore, feedback from an Italian native suggests that San Carlo's cuisine may not fully align with authentic Italian taste preferences, posing a potential concern for customers seeking an authentic Italian dining experience.
Yes, San Carlo offers a good choice of vegetarian options and is well-regarded for the variety of dishes on its menu.
San Carlo has a spacious setting that is suitable for large parties, making it a recommended venue for group dining.
Due to its popularity and busy periods, reservations at San Carlo are advisable to ensure a more seamless dining experience.
Sleek, high-end Italian destination restaurant known for its sceney, celebrity-studded clientele.
