San Carlo

San Carlo Reviews Summary

Rated 4.2 Star based on 3349 Reviews

Published on
February 12, 2024
Last updated
February 12, 2024

What customers think about San Carlo

San Carlo is frequently praised for its high-quality Italian cuisine and great atmosphere, indicating a generally positive company reputation. Patrons consistently commend the diverse menu, especially the vegetarian options and substantial portion sizes. Reviews also highlight the restaurant's prominent location and suitability for large groups or special events, enhancing the customer experience. However, there seems to be a recurring theme concerning service. While the service is described as efficient and warm during busy periods, there are also reports of it being chaotic and inattentive, especially when the restaurant is crowded. This inconsistency in service seems to affect the restaurant's reputation to some extent, with negative experiences impacting some diners' overall impression and their likelihood to return.

Positives

Positive feedback for San Carlo centers on the quality and taste of the food, with diners expressing satisfaction with both starters and main courses. The variety of dishes, particularly with respect to vegetarian options, is frequently commended. Customers are also impressed with the restaurant's atmosphere, describing it as authentic and enjoyable for both casual and special dining occasions. The strategic location near Deansgate in Manchester also adds to the accessibility and appeal, creating a positive impression on diners looking to combine their meal with other activities in the area. Moreover, the restaurant's ability to accommodate large parties and maintain commendable service despite high traffic periods, such as during Christmas and other busy times, is often noted as a strong aspect of the San Carlo dining experience.

Negatives

Concerns regarding San Carlo focus primarily on customer service, which is often described as inconsistent and sometimes inadequate. Some patrons report difficulties in gaining the attention of servers, especially during peak times, and service gaffes such as dropping cutlery or double-ordering drinks have been noted. Additionally, there are comments about staff attitudes, with some diners perceiving them as haughty, detracting from the overall dining experience. The rapid pace during busy periods occasionally led to diners feeling rushed, which could inhibit a leisurely dining experience. Furthermore, feedback from an Italian native suggests that San Carlo's cuisine may not fully align with authentic Italian taste preferences, posing a potential concern for customers seeking an authentic Italian dining experience.

Frequently asked questions about San Carlo

Is San Carlo suitable for vegetarians?

Yes, San Carlo offers a good choice of vegetarian options and is well-regarded for the variety of dishes on its menu.

Can San Carlo accommodate large parties?

San Carlo has a spacious setting that is suitable for large parties, making it a recommended venue for group dining.

Are reservations recommended for San Carlo?

Due to its popularity and busy periods, reservations at San Carlo are advisable to ensure a more seamless dining experience.

Latest spotlight reviews, questions and complaints for San Carlo

San Carlo
ghulam bhutto
3-Star
4 weeks ago
Excellent service and atmosphere. Food was OK. Will give another try with some other dishes. The service and atmosphere were top-notch. The food, while satisfactory, didn't particularly stand out. Despite the bustling lunchtime crowd, we were promptly served. We began with bread and dips, followed by a diverse selection including a mixed sea platter, garlic and cheese pizza, ravioli, and grilled fish. Each dish was decent, but none were remarkable. Unfortunately, they were out of some specials, which I plan to try on my next visit to get a fuller experience before making a final judgment.
San Carlo
Amy Grimsley
3-Star
a month ago
Food: Starters and main courses were amazing. All very tasty and a good choice of vegetarian options. Would definitely recommend for a good quality meal. Location: great location, just off Deansgate so close to the main roads and lots of other bars / shops. Service: Good service but could be improved. The busyness of the restaurant means that it’s hard to get attention unless the server is attentive. At one point we had 2 rounds of drinks because 2 different waiters took our order and then a server dropped the cutlery on a guest - slightly chaotic! Atmosphere: Good atmosphere, authentic feeling and spacious meaning it is a nice place to relax and have a nice meal
San Carlo
Natalie Batich
3-Star
3 weeks ago
A first time visit for me. Heard only good things about San Carlo so I was looking forward to the visit. My food was delicious, couldn't fault it at all. Unfortunately the Service wasn't the best. It was hard for us to get a server's attention. However, to be fair it was extremely busy being the week before Christmas and New Year. The more experienced Servers were excellent but I think it was just far too busy. The atmosphere was really good I must say and I did very much enjoy my visit.
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About San Carlo

Italian Restaurants
Sleek, high-end Italian destination restaurant known for its sceney, celebrity-studded clientele.
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