Trustguide extracts key phrases from reviews about San Carlo and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of San Carlo's customers had a positive experience.
Positive
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San Carlo Ratings
3
As of Based on 3349 revies as of Feb 12, 2024
San Carlo Score
As of Based on 3349 revies as of Feb 12, 2024
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Customer Reviews
As of Mar 13, 2024, 3349 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of San Carlo's publicly available reviews View source
ghulam bhutto rated San Carlo3 stars
4 weeks ago
Excellent service and atmosphere. Food was OK. Will give another try with some other dishes.
The service and atmosphere were top-notch. The food, while satisfactory, didn't particularly stand out. Despite the bustling lunchtime crowd, we were promptly served.
We began with bread and dips, followed by a diverse selection including a mixed sea platter, garlic and cheese pizza, ravioli, and grilled fish. Each dish was decent, but none were remarkable.
Unfortunately, they were out of some specials, which I plan to try on my next visit to get a fuller experience before making a final judgment.
Amy Grimsley rated San Carlo3 stars
a month ago
Food: Starters and main courses were amazing. All very tasty and a good choice of vegetarian options. Would definitely recommend for a good quality meal.
Location: great location, just off Deansgate so close to the main roads and lots of other bars / shops.
Service: Good service but could be improved. The busyness of the restaurant means that it’s hard to get attention unless the server is attentive. At one point we had 2 rounds of drinks because 2 different waiters took our order and then a server dropped the cutlery on a guest - slightly chaotic!
Atmosphere: Good atmosphere, authentic feeling and spacious meaning it is a nice place to relax and have a nice meal
Natalie Batich rated San Carlo3 stars
a month ago
A first time visit for me. Heard only good things about San Carlo so I was looking forward to the visit. My food was delicious, couldn't fault it at all. Unfortunately the Service wasn't the best. It was hard for us to get a server's attention. However, to be fair it was extremely busy being the week before Christmas and New Year. The more experienced Servers were excellent but I think it was just far too busy.
The atmosphere was really good I must say and I did very much enjoy my visit.
Reviews Summary
San Carlo is frequently praised for its high-quality Italian cuisine and great atmosphere, indicating a generally positive company reputation. Patrons consistently commend the diverse menu, especially the vegetarian options and substantial portion sizes. Reviews also highlight the restaurant's prominent location and suitability for large groups or special events, enhancing the customer experience. However, there seems to be a recurring theme concerning service. While the service is described as efficient and warm during busy periods, there are also reports of it being chaotic and inattentive, especially when the restaurant is crowded. This inconsistency in service seems to affect the restaurant's reputation to some extent, with negative experiences impacting some diners' overall impression and their likelihood to return.
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Frequently Asked Questions About San Carlo
Is San Carlo suitable for vegetarians?
Yes, San Carlo offers a good choice of vegetarian options and is well-regarded for the variety of dishes on its menu.
Can San Carlo accommodate large parties?
San Carlo has a spacious setting that is suitable for large parties, making it a recommended venue for group dining.
Are reservations recommended for San Carlo?
Due to its popularity and busy periods, reservations at San Carlo are advisable to ensure a more seamless dining experience.
Sleek, high-end Italian destination restaurant known for its sceney, celebrity-studded clientele.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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