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Don Giovanni - Italian Restaurant Manchester logo

Don Giovanni Reviews

Rated 3.9 based on 2376 Reviews

1, Peter House, Oxford St, Manchester M1 5AN

Italian Restaurants | Manchester

Published on
April 7, 2024
Last updated
April 7, 2024

Reviews Summary

Don Giovanni - Italian Restaurant in Manchester showcases a mix of customer experiences that blend compliments with criticisms in its recent reviews. The overall company reputation is one that suggests inconsistency, with both commendable and less satisfactory elements. The restaurant is praised for its beauty, atmosphere, and some exceptional dishes recommended by patrons, indicating that the establishment does have the capability to provide a pleasant dining experience. However, customer service appears to be a recurrent theme of discontent. Reports of inattentive and dismissive staff members tarnish the restaurant's reputation. Furthermore, issues such as unexpected charges, unsatisfactory handling of food preparation, and occasional uncleanliness of facilities contribute to a less than ideal perception. The management's handling of service charges and staff tips also raises concerns about fairness and transparency, affecting the trust of customers.
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What Customers Are Saying About Don Giovanni?

Trustguide uses AI to extract key phrases from reviews about Don Giovanni and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Don Giovanni's customers had a positive experience.

Positive
Neutral
Negative

Don Giovanni Ratings

5

As of Based on 2376 revies as of Apr 07, 2024

Don Giovanni Score

As of Based on 2376 revies as of Apr 07, 2024

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Customer Reviews

As of Apr 07, 2024, 2376 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Don Giovanni's publicly available reviews View source

Ursula McGillick rated Don Giovanni 5 stars
3 days ago
Beautiful food, staff were so nice, we were watching a show and asked for the theatre menu which is a set price for a two course or three course, well worth it. The toilets were dirty with two cubicles closed but we did mention it and it was cleaned straight away.
B McC rated Don Giovanni 5 stars
4 days ago
We popped in after a spa day, 18th birthday present from my daughter's Auntie. We all had a lovely meal. Unfortunately they didn't have rose prosecco, which is what we all ordered and my sister's and nieces meal had too many pink pepper corns, but apart from that it was enjoyable.
Muhammad Fasih rated Don Giovanni 5 stars
4 days ago
Strap in for a ride at Don Giovanni, where the atmosphere scores a solid 7/10, buzzing with energy but sometimes missing the thematic mark. The live music, while spirited, came with a bass so heavy it seemed to forget the restaurant’s actual theme, adding more confusion than charm. Food-wise, we’re talking a mixed bag. The lasagna (7/10) was decent enough, but the Pollo Chicken fluttered down at a meager 4/10, leaving much to be desired. If you’re coming here hyped for a culinary revelation, you might want to tone down those expectations. Service was the night’s shining armor, scoring an 8/10 with staff who were the epitome of friendliness and efficiency. But then, the plot thickens again with the Creme Brûlée – a classic case of “expectation vs. reality.” The menu promised a home-baked biscuit which, spoiler alert, was a no-show. The dessert itself? Let’s just say “basic” is being generous. However, not all was lost in the land of Don Giovanni. The mocktail was a delightful surprise – a beacon of hope in an otherwise sea of culinary mediocrity. In short, if you’re willing to pay a premium for an experience that’s akin to a culinary rollercoaster, with more dips than peaks, Don Giovanni might just be your thrill ride. But for those seeking a consistent and high-quality dining experience, this ride might be a bit too wild. 🎢🍴

Frequently Asked Questions About Don Giovanni

Is Don Giovanni suitable for special occasions like birthdays?

Yes, Don Giovanni can be suitable for special occasions and has been noted for providing birthday cakes for celebrations. However, it's advisable to clearly communicate your needs with the staff to ensure a satisfactory experience.

Does the restaurant offer set menus or deals?

Don Giovanni does offer a theatre menu with set prices for two or three-course meals, providing value for those attending shows. Customers have found this to be a worthwhile option.

Should I be cautious about leaving my card details with Don Giovanni?

Recent incidents have raised concerns regarding the handling of card details and erroneous charges. It would be wise to monitor any charges closely and retain evidence of your bookings and payments.

About Don Giovanni

Italian Restaurants
Traditional dishes from pizza to steak served in a large modern venue with floor-to-ceiling windows.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.