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Safarian & Simon Opticians Reviews

Rated 5 based on 760 Reviews

72 St John's Wood High St, London NW8 7SH

Opticians London

Published on
January 9, 2024
Last updated
June 15, 2025

Reviews Summary

The overall sentiment in customer reviews for Safarian & Simon Opticians is strongly positive, with reviewers highlighting professionalism, meticulous eye exams, and genuine care throughout the experience. Staff members, especially Mr. Sachin Patel, Mr. Sukru Yengil, and Abdul, are frequently mentioned by name for their helpfulness and expertise. Occasional reviews reference a broad selection of frames and advanced technology. No significant complaints or negative trends are visible in the provided feedback.

Common feedback includes praise for comprehensive examinations, thorough explanations, and tailored advice for both adults and children. Customers value the knowledgeable staff’s willingness to answer questions, the clarity of the process, and seamless handling of glasses purchases, repairs, or follow-ups. The practice's ability to diagnose conditions missed elsewhere and offer up-to-date treatments, including for specialist issues like dry eye, is also repeatedly emphasized by reviewers.

Overall, Safarian & Simon Opticians is regarded as a reliable and highly professional optician in St John’s Wood and the surrounding London area. The consistent mention of specific staff and return visits underscores a reputation for trustworthiness and careful patient management that stands out locally.
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What Customers Are Saying About Safarian & Simon Opticians?

exceptional service

the most thorough I’ve had

fantastic experience at Safarian & Simon

super helpful service

very helpful and kind

incredible professional service

incredibly kind, skilled and thoughtful

professional, seamless and friendly service

A very warm and friendly team

experience has always been excellent

Trustguide extracts key phrases from reviews about Safarian & Simon Opticians and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Safarian & Simon Opticians's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Safarian & Simon Opticians Ratings

5

As of Based on 760 revies as of Jan 09, 2024

Safarian & Simon Opticians Score

100%

As of Based on 760 revies as of Jan 09, 2024

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Customer Reviews

As of Jun 15, 2025, 760 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Safarian & Simon Opticians's publicly available reviews View source

Aymen Mamad rated Safarian & Simon Opticians 5 stars
2 weeks ago
I recently had the pleasure of visiting this outstanding optician practice, and I cannot speak highly enough of the service, professionalism, and genuine care I received throughout my experience. The comprehensive eye examination was conducted by Mr. Sachin Patel, and it was clear from the outset that I was in exceptionally capable hands. His approach was both meticulous and reassuring, taking the time to explain every stage of the advanced eye test with clarity and patience. Most importantly, Sachin offered thoughtful, personalised advice regarding my eye health, which I found incredibly valuable. It’s clear he practices with both expertise and genuine concern for his patients’ long-term wellbeing. Equally commendable was Mr. Sukru Yengil, who assisted me in selecting a new frame that not only suited my prescription but also aligned perfectly with my personal style. His honest guidance and eye for detail made the process enjoyable and easy. I was also deeply appreciative of his help in repairing my current broken frames. Every member of staff I encountered, Abdul, Sachin and Sukru, played an integral role in making my experience seamless, comfortable and deeply positive Thank you once again for your exceptional service.
Eleanor Thrower rated Safarian & Simon Opticians 5 stars
2 weeks ago
This is by far the best optician I've ever visited. From start to finish, the eye exam was the most thorough I’ve had, with clear, helpful advice from the optician. For the first time, I left an appointment feeling hopeful that there might be a solution for my dry eyes. Mr S. Yengil was also fantastic in helping me choose new glasses – something I usually find quite stressful, but he made it feel easy and enjoyable. The glasses themselves are excellent quality and absolutely worth it. I wouldn’t hesitate to recommend them!
Helen Bradshaw rated Safarian & Simon Opticians 5 stars
2 weeks ago
I have had a fantastic experience at Safarian & Simon in St John’s Wood. I visited for dry eye treatments and was impressed by the expertise and the level of care provided. Sachin and the team took the time to understand my symptoms, explain everything clearly, and create a treatment plan that truly made a difference. What stood out most is how up-to-date they are with the latest global advances in eye care. They didn’t just treat me—they educated me, helping me understand my condition and how to manage it long-term. Their passion for what they do is clear and shows in every part of the experience. Safarian & Simon truly know their stuff. Professional, compassionate, and incredibly knowledgeable—I wouldn’t hesitate to recommend them to anyone dealing with dry eye or any other eye health concern.

Frequently Asked Questions About Safarian & Simon Opticians

Who will conduct my eye examination at Safarian & Simon Opticians?

Eye examinations at Safarian & Simon Opticians are conducted by trained optometrists, with several reviews mentioning Mr. Sachin Patel as a lead examiner. Patients typically receive detailed explanations and personalized advice related to their eye health during appointments.

Can Safarian & Simon Opticians help with difficult-to-diagnose issues or previous prescription errors?

Yes, customers report that the team has successfully identified conditions missed by previous providers and have corrected prior prescription errors, using up-to-date technology and thorough assessments to ensure accurate diagnoses.

Do Safarian & Simon Opticians offer assistance with frame selection and repairs?

Yes, assistance with selecting frames and handling repairs is available. Staff are noted for helping customers choose suitable options for their needs and style, and for efficiently repairing existing frames when possible.

About Safarian & Simon Opticians

Opticians
Safarian & Simon Opticians is an eye care practice based in London, providing comprehensive eye examinations, dry eye treatments, and optical product consultation for adults and children. The core service includes vision testing, diagnosis, and dispensing prescription glasses or contact lenses at an in-person practice.

The company operates with a team of trained opticians and assistants, using advanced diagnostic technology and following a consultative approach to patient care. Processes involve stepwise eye health assessment, personalized advice, follow-up support, and on-site frame and lens selection or repair, ensuring smooth workflow from examination through to product delivery.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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