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Rotex Ac and Heating Reviews

Rated 4.9 based on 204 Reviews

14511 Old Katy Rd Suite 330, Houston, TX 77079, United States

Air Conditioning Repair Houston

Published on
June 30, 2025
Last updated
June 30, 2025

Reviews Summary

The overall sentiment in reviews for Rotex Heating and AC is strongly positive, with customers frequently highlighting the efficiency and professionalism of the service. Many reviewers specifically mention Miguel and his crew, commending their clear communication, respectfulness, and effort to explain options in detail. While the vast majority of experiences reflect satisfaction, one customer noted unfinished installation details, indicating room for improvement in thoroughness.

Common feedback includes praise for the affordable pricing and absence of aggressive upselling, with several customers mentioning savings compared to competitor quotes. Expertise in tailored recommendations and willingness to go beyond standard expectations—such as returning to inspect completed work and providing innovative airflow solutions—are recurring themes. Customers also value the respectful handling of homes, scheduling flexibility, and quick turnaround for installation.

Overall, Rotex Heating and AC is regarded as a reliable and customer-focused HVAC contractor. The company earns trust through clear communication, fair pricing, and consistently delivering satisfactory results for AC and heating system replacements and installations in its service areas. Repeat referrals and detailed praise reinforce its positive local reputation.
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What Customers Are Saying About Rotex Ac and Heating?

the process was quick, smooth, and professional

the experience was great

couldn't be more pleased with their service

did an excellent work replacing our A/C system

very professional, efficient, courteous, timely

excellent job of providing information

great job and finished fast

good quality/hard working people at an affordable price

very polite, helpful and knowledgeable

Trustguide extracts key phrases from reviews about Rotex Ac and Heating and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Rotex Ac and Heating's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Rotex Ac and Heating Ratings

5

As of Based on 204 revies as of Jun 30, 2025

Rotex Ac and Heating Score

90%

As of Based on 204 revies as of Jun 30, 2025

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Customer Reviews

As of Jun 30, 2025, 204 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Rotex Ac and Heating's publicly available reviews View source

Mabel Tabora rated Rotex Ac and Heating 5 stars
a month ago
We recently had our entire AC unit replaced, and I’m so thankful we went with this company. From start to finish, the process was quick, smooth, and professional. I especially want to thank Miguel—he was amazing. He took the time to explain everything in detail, step by step, and made sure I understood all my options. You can tell he truly cares about his customers. He looked out for me and made sure I got the best setup possible for my home and budget. The whole team worked efficiently, and the installation was completed much faster than I expected. Highly recommend this company—and ask for Miguel if you can!
Mark Kohutek rated Rotex Ac and Heating 5 stars
a month ago
I had to replace my old AC unit in our house. It was the original unit with the home. A coworker of mine referred me to Rotex heating and AC. He used them for his new system and, his In-laws as well. Miguel and Diego came out, were very professional and went through all my options. They were the only sales team that walked around the house to see where the vents were, how many windows, ect He told me exactly what he would do for my size home, and didn’t oversell. They also let me know how the new refrigerant roll out would affect what we wanted to do. They also suggested we add a vent in the master closet to help with airflow in out bed room (which has been awesome!) He gave me a 3 different setups to fit my budget. They were the second quote out of four and were much more affordable than anyone else. As I stated before, they didn’t try to oversell me on the product or the setup. I live in an 1900 sq ft home. Some of the systems the companies were wanting to put in didn’t even make sense and were super expensive. The install crew came out on a Saturday morning around 645 (Early I know but attics get hot in the summer!) they were very professional and efficient. They had the new system installed and running in about 7 hours. They put down plastic covers inside so nothing got on the furniture and cleaned up after(which was minimal). Overall the whole the experience was great. If you need a new AC unit I would call Miguel and Diego at Rotex Heating and AC.
Andrea Maestretti rated Rotex Ac and Heating 5 stars
a month ago
I recently hired Rotex AC & Hearing to install 2 new A/C systems in my home, and I couldn't be more pleased with their service. From start to finish, their team was professional, efficient, and truly knowledgeable. They took the time to assess my needs thoroughly and recommended a solution that was not only perfect for my home but also significantly more affordable than the quote I received from another company. In fact, I ended up saving $12,000 compared to the other estimate, which was such a huge relief. The installation process was seamless, and the technicians were courteous and respectful of my home. They ensured everything was up and running smoothly, and even took extra time to explain how to operate the system most efficiently. It’s clear that Rotex values their customers and strives to provide top-notch service without overcharging. I highly recommend them to anyone in need of A/C services—whether you're looking for installation or maintenance, this team will deliver great results at an unbeatable price!

Frequently Asked Questions About Rotex Ac and Heating

Do Rotex Heating and AC provide clear and tailored recommendations?

Yes, reviews highlight that the team walks through the home, assesses individual requirements, and explains multiple HVAC setup options based on customer needs and budget. They avoid overselling and provide thorough information so customers can make informed choices.

How fast is the typical HVAC installation process with Rotex Heating and AC?

Customers report that installations are often completed in one day, sometimes beginning work as early as the morning and finishing within hours. Next-day installations and quick turnarounds are frequently mentioned.

What happens after Rotex Heating and AC completes the job?

After installation, the crew cleans up any debris and may return to inspect the work to ensure it meets quality standards. Some reviews mention post-installation follow-ups to check performance and answer additional questions.

About Rotex Ac and Heating

Air Conditioning Repair
Rotex Heating and AC provides heating, ventilation, and air conditioning (HVAC) installation and replacement services for residential customers. The company specializes in AC unit replacement, furnace installation, system upgrades, and associated ductwork, operating primarily through direct, in-person consultation and service delivery.

Rotex Heating and AC manages the full process from assessment and recommendation of HVAC solutions to installation and follow-up inspection. Its operational model emphasizes personalized recommendations, on-site evaluations, and careful consideration of home layout. The crew handles system removal, installation, cleanup, and provides post-installation checks to ensure proper operation.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.