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Rotex Ac and Heating Reviews

Rated 4.9 based on 204 Reviews

14511 Old Katy Rd Suite 330, Houston, TX 77079, United States

Air Conditioning Repair Houston

Published on
June 30, 2025
Last updated
June 30, 2025

Reviews Summary

Customer reviews for Rotex Heating and AC reveal an overall highly positive sentiment towards the company’s HVAC replacement and installation services. Reviewers consistently note the professionalism, efficiency, and attentiveness of the team, particularly Miguel, whose detailed explanations and consideration for customer needs are frequently highlighted. Although almost all feedback is glowing, one review mentioned incomplete cleanup work and minor issues with patching, introducing a balanced perspective.

The most common themes include staff professionalism, fast and efficient installations, clear communication, and transparency around options and pricing. Customers repeatedly praise the crew’s courtesy and report that jobs are completed faster than expected, often accompanied by useful follow-up and personalized solutions. Pricing is mentioned as competitive and fair, with several reviewers noting significant savings versus competitors and thoughtful advice without high-pressure upselling.

Based on the feedback, Rotex Heating and AC has established a strong reputation for reliable, customer-focused HVAC services. In their local market, they are viewed as a trustworthy and skilled provider, known for delivering value and attentive service. Many customers indicate a high level of satisfaction with both quality and process, reinforcing the company’s reputation.

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What Customers Are Saying About Rotex Ac and Heating?

the process was quick, smooth, and professional

very professional and efficient

couldn't be more pleased with their service

excellent work replacing our A/C system

amazing job replacing our A/C

Installation was completed the next day

best quality and prices

finished fast I would recommend them

good quality/hard working people

very polite, helpful and knowledgeable

Trustguide extracts key phrases from reviews about Rotex Ac and Heating and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Rotex Ac and Heating's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Rotex Ac and Heating Ratings

5

As of Based on 204 revies as of Jun 30, 2025

Rotex Ac and Heating Score

90%

As of Based on 204 revies as of Jun 30, 2025

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Customer Reviews

As of Jun 30, 2025, 204 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Rotex Ac and Heating's publicly available reviews View source

Mabel Tabora rated Rotex Ac and Heating 5 stars
a month ago
We recently had our entire AC unit replaced, and I’m so thankful we went with this company. From start to finish, the process was quick, smooth, and professional. I especially want to thank Miguel—he was amazing. He took the time to explain everything in detail, step by step, and made sure I understood all my options. You can tell he truly cares about his customers. He looked out for me and made sure I got the best setup possible for my home and budget. The whole team worked efficiently, and the installation was completed much faster than I expected. Highly recommend this company—and ask for Miguel if you can!
Mark Kohutek rated Rotex Ac and Heating 5 stars
a month ago
I had to replace my old AC unit in our house. It was the original unit with the home. A coworker of mine referred me to Rotex heating and AC. He used them for his new system and, his In-laws as well. Miguel and Diego came out, were very professional and went through all my options. They were the only sales team that walked around the house to see where the vents were, how many windows, ect He told me exactly what he would do for my size home, and didn’t oversell. They also let me know how the new refrigerant roll out would affect what we wanted to do. They also suggested we add a vent in the master closet to help with airflow in out bed room (which has been awesome!) He gave me a 3 different setups to fit my budget. They were the second quote out of four and were much more affordable than anyone else. As I stated before, they didn’t try to oversell me on the product or the setup. I live in an 1900 sq ft home. Some of the systems the companies were wanting to put in didn’t even make sense and were super expensive. The install crew came out on a Saturday morning around 645 (Early I know but attics get hot in the summer!) they were very professional and efficient. They had the new system installed and running in about 7 hours. They put down plastic covers inside so nothing got on the furniture and cleaned up after(which was minimal). Overall the whole the experience was great. If you need a new AC unit I would call Miguel and Diego at Rotex Heating and AC.
Andrea Maestretti rated Rotex Ac and Heating 5 stars
a month ago
I recently hired Rotex AC & Hearing to install 2 new A/C systems in my home, and I couldn't be more pleased with their service. From start to finish, their team was professional, efficient, and truly knowledgeable. They took the time to assess my needs thoroughly and recommended a solution that was not only perfect for my home but also significantly more affordable than the quote I received from another company. In fact, I ended up saving $12,000 compared to the other estimate, which was such a huge relief. The installation process was seamless, and the technicians were courteous and respectful of my home. They ensured everything was up and running smoothly, and even took extra time to explain how to operate the system most efficiently. It’s clear that Rotex values their customers and strives to provide top-notch service without overcharging. I highly recommend them to anyone in need of A/C services—whether you're looking for installation or maintenance, this team will deliver great results at an unbeatable price!

Frequently Asked Questions About Rotex Ac and Heating

Are the technicians at Rotex Heating and AC professional and knowledgeable?

Yes, reviews frequently mention that technicians, especially Miguel, are professional, courteous, and knowledgeable. Customers report receiving detailed explanations and thorough guidance throughout their HVAC installation or replacement.

How clear is the communication and pricing at Rotex Heating and AC?

Rotex Heating and AC is consistently praised for clear and transparent communication. Reviewers note that the team outlines all available options, provides detailed quotes without overselling, and communicates any installation details or changes promptly.

Does Rotex Heating and AC clean up after installation work?

Most reviews state the team is efficient and cleans up well upon completion. However, one reviewer did mention leftover debris and incomplete patching, so it may be useful to clarify expectations regarding cleanup with the company directly.

About Rotex Ac and Heating

Air Conditioning Repair
Rotex Heating and AC specializes in heating, ventilation, and air conditioning (HVAC) system installation and replacement for residential properties. The company focuses on providing comprehensive HVAC solutions, including consultations, equipment recommendations, and complete system upgrades, utilizing experienced technicians and industry-standard equipment in all projects.

The company operates with a process-oriented approach that involves site assessments, personalized recommendations, scheduled installations, and post-installation follow-ups. Their teams prioritize efficient project timelines, cleanliness during work, and detailed communication about installation and operational procedures, functioning predominantly through in-person service delivery at clients’ homes.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.