Robertson Smith & Kempson Ealing Estate Agents Reviews

The overall sentiment from customers regarding Robertson Smith & Kempson (RSK) Ealing Estate Agents is predominantly positive, with many reviewers highlighting exceptional staff support through agents like Ahmed and Millad. Reviewers consistently note professionalism, efficiency, and responsiveness as standout qualities during both letting and renting processes. However, there are a few negative experiences, particularly centered around contract transparency and deposit return delays, which temper the overwhelmingly favorable feedback.

Common feedback includes reliability and communication, as clients appreciate being kept informed throughout the process and receiving tailored assistance for special requirements, such as accommodating pets or navigating the market as newcomers. Multiple reviews single out individual agents for their dedication and support, contributing to smooth and stress-free transactions. Negative themes focus on procedural issues, such as landlords changing terms last minute or unresolved property maintenance and deposit matters.

Overall, Robertson Smith & Kempson has built a solid reputation as an estate agency within Ealing and London for attentive and effective service delivery. Many customers report satisfaction with both tenant and landlord services, evidencing repeat business and personal recommendations, though a minority experience highlights areas for improved transparency and follow-through on commitments. RSK Ealing remains a recommended choice for property services in the local area.

Robertson Smith & Kempson (RSK) is an estate agency specializing in letting, renting, and managing residential properties in Ealing and London. The company provides assistance to tenants and landlords looking to find, lease, or manage homes and flats, serving newcomers, long-term residents, and property owners.

The agency operates primarily through in-person consultations, property viewings, and digital communications. Agents assist with initial search requirements, property visits, contract negotiations, and ongoing tenancy management. RSK also focuses on facilitating clear communication between landlords and tenants and addressing administrative processes related to property lettings.