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Robert'S Garage Door Professionals Reviews

Rated 4.9 based on 460 Reviews

2961 N Halsted St, Chicago, IL 60657, United States

Garage Door Companies | Chicago, IL

Published on
February 19, 2024
Last updated
March 13, 2024

Reviews Summary

Analyzing the recent reviews for Robert's Garage Door Professionals of Chicago, the overall company reputation appears to be highly positive among customers. The feedback consistently points to a responsive and professional service, with commendable customer experience cited across multiple reviews. Technicians like Morris, Maurizio, and Michael are frequently mentioned for their professionalism, efficiency, and informative approach. The company demonstrates quick response times, even on holidays and weekends, with some reviews noting the waiving of emergency fees. Customers seem satisfied with both the quality of work and the pricing, suggesting a perception of good value for money. The absence of aggressive upselling, provision of multiple repair and upgrade options, and maintenance beyond the immediate repair needs are recurring themes. There is also appreciation for attractive final products in complex projects, indicating a strong emphasis on craftsmanship and customer satisfaction.

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What Customers Are Saying About Robert'S Garage Door Professionals?

Trustguide uses AI to extract key phrases from reviews about Robert'S Garage Door Professionals and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Robert'S Garage Door Professionals's customers had a positive experience.

Positive
Neutral
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Robert'S Garage Door Professionals Ratings

5

As of Based on 460 revies as of Feb 19, 2024

Robert'S Garage Door Professionals Score

As of Based on 460 revies as of Feb 19, 2024

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Customer Reviews

As of Mar 13, 2024, 460 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Robert'S Garage Door Professionals's publicly available reviews View source

Adam Friedman rated Robert'S Garage Door Professionals 5 stars
a month ago
Robert's came well-referred to me from my realtor. They were super responsive, replying within a couple hours of my initial email to schedule a time - on New Year's Day no less. My technician, Morris, did an excellent job walking me through the repair and explaining the various options. He quoted a "repair" and an "upgrade" option, without pushing the up-sell on me. He came back the next day for the installation on-time and I'm very happy with the work and pricing seemed very reasonable. Definitely will recommend them in the future - thanks, Morris!
Chris Wentland rated Robert'S Garage Door Professionals 5 stars
11 months ago
Robert’s is fantastic! The first time I used their service, they replaced my garage door opener and rollers. Really great job for very reasonable price. Most recently, the spring broke on a Sunday. I called Robert’s looking to schedule an appointment for the week; I wanted to avoid emergency fees and it wasn’t truly an emergency. Robert’s had someone over in a couple hours and waived emergency call fees. The tech, Maurizio, was really professional, explained everything he was doing, and was extremely efficient (in and out in 20 minutes). There was no BS, no attempt to up sell, and did a once over before he left as well. I highly recommend Robert’s. Thanks for the help today!
Kim Miniscalco rated Robert'S Garage Door Professionals 5 stars
11 months ago
Highly recommend! Very quick response time.Morris was able to come out the same day I called to assess the problem we were having with our garage door. He was extremely helpful and solved the issue. This is the second time we have used this company - once for a repair and this time for a garage door opener replacement We been satisfied on both occasions.

Frequently Asked Questions About Robert'S Garage Door Professionals

How responsive is Robert's Garage Door Professionals when it comes to scheduling repairs?

According to several reviews, Robert's Garage Door Professionals is highly responsive, often replying to service requests within a few hours, and is willing to schedule appointments swiftly, even on holidays and weekends. They have demonstrated a quick turnaround for emergency services without additional emergency fees.

Do technicians at Robert's Garage Door Professionals engage in hard upselling tactics?

Customer feedback suggests that the technicians at Robert's Garage Door Professionals provide multiple options for repairs and upgrades but do not employ hard upselling tactics. They are commended for offering transparent choices and for efficient, straightforward service.

Can Robert's Garage Door Professionals handle complex installation projects?

Yes, Robert's Garage Door Professionals is capable of undertaking complex installation projects, as evidenced by customer reports of custom fabrication and coordination with other vendors for large jobs. Reviews indicate they can provide extensive guidance and deliver a high-quality final product customized to the customer's needs.

About Robert'S Garage Door Professionals

Garage Door Companies

Robert’s Garage Door Professionals of Chicago is a local family-owned business. What sets us apart from the competition is our extreme attention to detail and commitment to customer satisfaction. Our formula is simple: provide the highest level of service using top quality parts at prices our competitors simply will not beat. We have built our flawless reputation by providing first class service, with the highest quality products, at the best price in Chicago.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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