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Revolution Eyes Reviews

Rated 4.7 based on 101 Reviews

25 Murray St, New York, NY 10007, United States

Audiologists New York

Published on
June 30, 2025
Last updated
June 30, 2025

Reviews Summary

Customer feedback for Revolution Eyes Optometry in NYC is predominantly positive, with reviewers consistently praising the professionalism and care provided by doctors such as Dr. Sharma and Dr. Lee. Many note the warm welcomes upon arrival, thorough exams, knowledgeable staff, and a sense of genuine concern from practitioners. There are frequent mentions of clear explanations and individualized attention, which many find reassuring. A single review points out dissatisfaction with unresponsive office staff and upselling, noting it detracts from the otherwise strong service, but this is an exception among largely favorable comments.

Common themes in the reviews include efficiency, attentive staff, and a reliable booking experience. Patients highlight smooth processes, friendly interactions, and helpful support with insurance or frame selection. The location is commended for its welcoming atmosphere, cleanliness, and staff capability, particularly in eye exams and adjustments. Personalized care and consistent positive experiences are recurrent throughout the feedback.

Overall, Revolution Eyes Optometry is regarded as a reputable eye care provider in New York City, with strong trust from repeat patients and frequent referrals. Consistency in service, professionalism, and patient education help reinforce its status as a dependable choice for optometric services in the region.
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What Customers Are Saying About Revolution Eyes?

I felt welcomed and cared for

goes above and beyond

efficient and accommodating and kind

very responsive to emails and phone calls

professional, knowledgeable, has a helpful demeanor

warm, welcoming, and professional

takes the time to explain everything

these staffs for their kindness

very friendly and professional

wonderful staff

Trustguide extracts key phrases from reviews about Revolution Eyes and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Revolution Eyes's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Revolution Eyes Ratings

5

As of Based on 101 revies as of Jun 30, 2025

Revolution Eyes Score

90%

As of Based on 101 revies as of Jun 30, 2025

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Customer Reviews

As of Jun 30, 2025, 101 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Revolution Eyes's publicly available reviews View source

Keerthan Harish rated Revolution Eyes 2 stars
3 months ago
The office is more focused on upselling you and less focus on actual customer service. Doctor is good but don’t have many positive things to say about the staff. Keep saying they will call me back but keep delaying. Slow service and unresponsive staff would make me want to take my business elsewhere.
Federica Magi rated Revolution Eyes 5 stars
2 months ago
A warm welcome with a genuine smile is always a great start—especially in NYC! I honestly can’t say enough good things about Dr. Sharma and his staff! From the second I walked in, I felt welcomed and cared for. Dr. Sharma is not only incredibly knowledgeable but also kind, patient, and thorough in his approach. He took the time to listen to my concerns, explain everything in a way that was easy to understand, and ensure I felt comfortable throughout the entire visit. I never felt rushed, and it was clear that he genuinely cares about his patients—not just as patients, but as people. What truly stood out to me was his attention to detail. He didn’t just check my prescription—he took the extra steps to assess my overall eye health and even shared helpful tips to keep my eyes in top shape. I was searching for an eye doctor who truly goes above and beyond, and I can confidently say I’ve found one in Dr. Sharma. Highly recommend!
Olivia Kim rated Revolution Eyes 5 stars
2 months ago
Revolution Eyes is the best! The care is efficient and accommodating and kind. And they’re very responsive to emails and phone calls. I’ll continue to go back as long as I’m in the city!

Frequently Asked Questions About Revolution Eyes

Are staff members at Revolution Eyes Optometry friendly and professional?

Yes, staff and doctors are frequently described as warm, professional, knowledgeable, and responsive. Reviews mention consistent positive interactions with both administrative and clinical staff during each visit.

Is it easy to get help with frame selection and insurance coverage?

Yes, multiple reviews highlight that support staff are helpful in explaining insurance benefits and assisting with frame adjustments or selection, making the process straightforward and accommodating.

How thorough are the eye exams at this clinic?

Patients often mention that doctors take time to explain their findings, address questions, and thoroughly assess eye health in addition to checking prescriptions, providing a comprehensive eye exam experience.

About Revolution Eyes

Audiologists
Revolution Eyes Optometry is an eye care clinic specializing in optometric services, including comprehensive eye exams, prescription eyewear, contact lenses, and eye health assessments. The practice operates from a physical office in New York City and serves both walk-in customers and those with scheduled appointments.

The clinic is staffed by licensed optometrists and trained support personnel who handle front desk operations, frame selection, insurance inquiries, and prescription management. Patients are guided through examination, consultation, and eyewear fitting using a structured workflow designed for efficiency and clarity.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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