AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
hear.com logo

hear.com Reviews

Rated 4.5 based on 351 Reviews

396 Alhambra Cir S1200, Miami, FL 33134, United States

Audiologists Miami

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall, Hear.com receives a predominantly positive reception from reviewers, particularly for its hearing aid solutions and collaborative approach with audiology partners such as the American Medical Hearing Center in Arizona. Many customers express satisfaction with the professionalism, personalized support, and thorough communication provided at all stages, from initial contact to follow-up appointments. However, some criticisms around repair logistics and slow or unresponsive support are present, as well as dissatisfaction with the return policy for higher-cost devices.

Key trends include consistent praise for efficient remote evaluation processes, the inclusiveness of clinic-in-a-box solutions, and the attentiveness of individual staff members like Sasha and Shane. Customers value the convenience of at-home assessments, easy device setup, and the range of accessories included. Several reviews underscore the positive impact on conditions such as tinnitus and mention satisfaction with pricing and technology, yet there are recurring complaints regarding delays or issues with repairs and product returns.

In summary, Hear.com has established a generally strong reputation among hearing aid providers in Arizona for its accessible and customer-focused process. The most notable strengths are communication, professionalism, and technological convenience, but customers should be mindful of reported service limitations related to returns and repairs. Hear.com is largely regarded as a reliable option for those seeking remote or local hearing solutions in the area.
Read more

What Customers Are Saying About hear.com?

so professional, kind and caring

incredible service

couldn’t be happier

Customer service? More like family!

each appointment went well

I’m very pleased

always there to help

happy one. And most of all... I can hear again!

very satisfied with my audiologist(Todd)

Trustguide extracts key phrases from reviews about hear.com and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of hear.com's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

hear.com Ratings

5

As of Based on 351 revies as of Jul 10, 2025

hear.com Score

70%

As of Based on 351 revies as of Jul 10, 2025

Got a busrning question about hear.com?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 10, 2025, 351 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of hear.com's publicly available reviews View source

Pamela Edwards rated hear.com 5 stars
2 weeks ago
What a great experience I have had with Hear.Com and with my appointment today at American Medical Hearing Center in Arizona. Everyone was so professional, kind and caring. From day one Sasha was so caring with reminders, and explaining what to expect as well as following up with my next appointment. And Shane the audiologist was extremely patient and sensitive to my concerns. I highly recommend Hear.com to anyone who is considering hearing aids. I truly appreciate you, thank you ❤️
Sheri rated hear.com 5 stars
a month ago
Incredible service. They provide a tablet for face to face appointments. Along with the tablet are the hearing aids, charger, different styles of ear buds, cleaning supplies, information booklet and a wand to check your ear canals. I received text and email messages, appointment reminders and information taking me through the hearing aid process. An incredible experience. I've already recommended them to one of my friends.
Sue Gill rated hear.com 5 stars
a month ago
Saw the ad and decided to check it out. I’m so glad I did. They contacted me through my phone, set up the hearing test for online, and sent a box with the hearing aids, earphones and supplies. They tested my hearing in a face-to-face connection. I tried my hearing aids for 45 days and all is great. And these aids cost less than those purchased from a local doctor. I couldn’t be happier. They work well. Are recharged over night and are adjustable on the aids. Thanks for keeping the connection if there are any problems.

Frequently Asked Questions About hear.com

How does Hear.com assist customers throughout the hearing aid process?

Customers receive a range of support including appointment reminders, thorough explanations about products, remote consultations, and regular follow-ups. Kits are shipped directly to clients with instructions and tools, and local audiologists are available for consultation.

Are there any issues with repair or returns?

Some customers reported challenges with the repair process, such as delays and lack of communication. A few reviewers also experienced difficulties getting returns processed within the stated guarantee period. Timely resolution may depend on specific circumstances.

Can evaluations be completed remotely or from home?

Yes, Hear.com offers home evaluation kits and remote consultations, allowing customers to be assessed and fitted for hearing aids without needing to visit a physical location. Equipment, instructions, and shipping services are all provided.

About hear.com

Audiologists
Hear.com delivers hearing aid solutions through a mix of in-person partnerships with local audiology centers and direct-to-consumer remote services. The company supplies hearing aids and related accessories, working both digitally and in coordination with audiologists to evaluate hearing needs and distribute devices nationwide.

Hear.com operates through remote assessments, mailing necessary equipment to clients, and facilitating face-to-face consultations using technology such as tablets. The company provides comprehensive support, instructional materials, and communication tools to assist with device setup, troubleshooting, and usage, and coordinates shipping logistics for new devices and returns.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15000828489755979207
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.