Key trends include consistent praise for efficient remote evaluation processes, the inclusiveness of clinic-in-a-box solutions, and the attentiveness of individual staff members like Sasha and Shane. Customers value the convenience of at-home assessments, easy device setup, and the range of accessories included. Several reviews underscore the positive impact on conditions such as tinnitus and mention satisfaction with pricing and technology, yet there are recurring complaints regarding delays or issues with repairs and product returns.
In summary, Hear.com has established a generally strong reputation among hearing aid providers in Arizona for its accessible and customer-focused process. The most notable strengths are communication, professionalism, and technological convenience, but customers should be mindful of reported service limitations related to returns and repairs. Hear.com is largely regarded as a reliable option for those seeking remote or local hearing solutions in the area.