The overall sentiment in customer reviews for HearUSA Audiologists is overwhelmingly positive, with many reviewers highlighting the professionalism, expertise, and patience of specific staff members such as Ms. Tamekia, Dr. Ashley Kun, and Sylvia. Customers value the knowledgeable guidance in choosing and maintaining hearing aids, alongside responsive and attentive care, especially for first-time users and elderly clients. A notable exception involves an incident of dissatisfaction with front desk service and perceived discrimination, indicating an area needing improvement.
Common themes include the high level of staff professionalism, thorough communication, and personalized attention provided throughout the hearing aid selection and fitting process. Clients express gratitude for accessible appointments, direct office communication, and support in handling language barriers and technical challenges. Positive references to both clinical staff and logistical details such as scheduling and parking are frequent across the reviews.
Overall, HearUSA Audiologists is regarded as a reputable provider of hearing aid services, earning trust from both new and returning clients. In the context of audiology care, particularly in their local region, the practice demonstrates strengths in staff competence, patient-centric support, and operational efficiency, with most clients indicating strong satisfaction and willingness to recommend their services.
Common themes include the high level of staff professionalism, thorough communication, and personalized attention provided throughout the hearing aid selection and fitting process. Clients express gratitude for accessible appointments, direct office communication, and support in handling language barriers and technical challenges. Positive references to both clinical staff and logistical details such as scheduling and parking are frequent across the reviews.
Overall, HearUSA Audiologists is regarded as a reputable provider of hearing aid services, earning trust from both new and returning clients. In the context of audiology care, particularly in their local region, the practice demonstrates strengths in staff competence, patient-centric support, and operational efficiency, with most clients indicating strong satisfaction and willingness to recommend their services.
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