HearUSA Reviews

Tamekia is excellent and chose a great hearing aid for me and very knowledgeable. This my first time wearing hearing aids. Thank you Tamekia and her staff excellent service. 👏👏👏 Fisher Leong

I have mixed emotions about my experience here. I would like to state the service provided by MS. Tamekia was Fantastic, the best care I've gotten since having to use hearing aids. Unfortunately the reason for this post is due to the front desk personal, Ms Suzie Morron. After getting my hearing aids, I was told to go to the front desk to sign paperwork and set up a 2 week out follow up appointment. I was given a document to sign.. as I finished signing it... a White couple coming inquiring about a charger ... the receptionist totally disregards that she was assisting me first... she went right to helping them out, which I would not have minded if the receptionist address me that she'd get back to me.... but no. She went back to Ms Tamekia. Trying to resolve his issue first. The paperwork I needed to sign took less time to complete than helping the white couple out. So I left and the receptionist was so rude when I called her out on it. You could have just told the man and his wife that you would assist after me ? Like he can wait lirterly, it only was a few minutes.... Shame on the receptionist. Totally made my experience real sour. To see the discrimination in 2025. She should get more training if that is how she conducts herself in a place that serves all people. To make matters worse, she didn't even bring up my follow up appointment... I didn't realize until I got home. So much for her customer service 🙄 I suggest better training or get a new receptionist.