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Renters Warehouse Reviews

Rated 4.5 based on 290 Reviews

1101 30th St NW Suite ,500, Washington, DC 20007, United States

Property Management

Published on
February 10, 2024
Last updated
March 13, 2024

Reviews Summary

Renters Warehouse's reputation appears divided based on analyzed customer reviews. On one hand, there are significant grievances concerning inadequate tenant screening, poor property management, lack of responsibility for mistakes, and an absence of effective communication, especially for out-of-state property owners. Complaints include landlords being pressured into unfavorable leases, lack of regular property inspections, and failure to handle issues, such as unauthorized lease renewals and insufficient move-out coordination. On the other hand, sentiments from satisfied customers highlight commendable leasing agents who provide valuable services, including thorough tenant placement, advance rent collection, professional and knowledgeable interactions, and efficient handling of rental listings. These polarized experiences suggest an inconsistency in Renters Warehouse's service quality, contingent on individual agents' performance and adherence to company practices.

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What Customers Are Saying About Renters Warehouse?

Trustguide extracts key phrases from reviews about Renters Warehouse and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Renters Warehouse's customers had a positive experience.

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Renters Warehouse Ratings

1

As of Based on 290 revies as of Feb 10, 2024

Renters Warehouse Score

As of Based on 290 revies as of Feb 10, 2024

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Customer Reviews

As of Mar 13, 2024, 290 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Renters Warehouse's publicly available reviews View source

Chareva Cleveland rated Renters Warehouse 1 stars
a year ago
Horrible company! My family and I was renting a home for almost 4 years just to be told randomly one day the owners wanted to Sell. Apparently they had us sign another year lease that wasn’t honored by the owners. Instead of being honest about this mistake early on they waited until the last minute and we had to move . They tried to force us to sign a new monthly lease to Avoid telling the homeowners what happened. They didn’t cover moving expenses or compensate us for the huge inconvenience. They gave us the security deposit back “early” but we were gonna get that anyway because the property was well taken care of. No money for application fees either! All We got was a letter of recommendation that’s not even signed. The letterhead of the business wasn’t even on the letter. I had to make it myself so the letter looked official otherwise it was just an email typed up. We are still Looking to take legal action. Don’t trust Renters Warehouse ! They don’t even deserve the one star !

Frequently Asked Questions About Renters Warehouse

How does Renters Warehouse ensure quality tenants?

Renters Warehouse advertises comprehensive tenant screening processes through its leasing agents. However, some customer feedback indicates variability in the thoroughness and effectiveness of these screenings, suggesting that your experience may vary depending on the specific agent managing your rental.

Can I expect Renters Warehouse to manage all aspects of my property?

While Renters Warehouse offers property management services, some reviews suggest that the level of involvement and quality of management may not always meet expectations. It is advised to clearly communicate your requirements and expectations with your assigned agent.

What can I expect if I need to contact Renters Warehouse regarding issues with my rental?

About Renters Warehouse

Property Management

Full service DC property management company serving all of Northern Virginia.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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