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Regain Hearing Eltham Reviews

Rated 4.9 based on 529 Reviews

201 Eltham High St, London SE9 1TS

Audiologists

Published on
January 24, 2024
Last updated
March 13, 2024

Reviews Summary

The overall reputation of Regain Hearing - Eltham appears to be highly positive based on the latest customer reviews. A recurrent theme is the professionalism and expertise displayed by audiologists, particularly highlighted with Maxine and Christian Tadman earning specific commendations. The detailed explanations given by the audiologists during the assessments and procedures contribute substantially to the patients' comfort and understanding, instilling confidence in the services provided. Notably, the welcoming and accommodating nature of the support staff, from receptionists to phone service, has left a favorable impression. The environment is described as clean and comfortable, an essential aspect of customer satisfaction within healthcare facilities. The emphasis on technology and visual presentation during procedures, especially micro suction and examination using large screens, has been well received for its educational value and reassurance. While punctuality could be improved, as one appointment started late, the affiliation of comfort measures such as offering tea highlights customer care beyond the immediate clinical experience. Overall, the customer experience is characterized by friendly, personal engagement and a patient-focused approach, suggestive of a strong commitment to service quality.

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What Customers Are Saying About Regain Hearing Eltham?

Trustguide extracts key phrases from reviews about Regain Hearing Eltham and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Regain Hearing Eltham's customers had a positive experience.

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Regain Hearing Eltham Ratings

5

As of Based on 529 revies as of Jan 24, 2024

Regain Hearing Eltham Score

As of Based on 529 revies as of Jan 24, 2024

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Customer Reviews

As of Mar 13, 2024, 529 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Regain Hearing Eltham's publicly available reviews View source

Paul McCartney rated Regain Hearing Eltham 5 stars
a month ago
I arrived for my annual post-sales hearing assessment and was greeted by Maxine, who proved to be outstanding with regards to all aspects of my appointment. Deep seated wax was removed from both ears (painless!) before very thorough hearing tests were conducted. Maxine explained the results in detail and throughout maintained a friendly but professional demeanour. Regain Hearing continues to offer first-class service and comes highly recommended.
Annemarie Hayes rated Regain Hearing Eltham 5 stars
a week ago
The appointment was a little late starting, but I was offered tea by the receptionist. My appointment was thorough, professional but friendly. The process has only just started for me, so I cannot give an opinion as to how things will proceed, But I’m happy with the service up to now
Brenda Dunnett rated Regain Hearing Eltham 5 stars
a week ago
This was my first visit to Regain Eltham - my consultant Maxine was absolutely brilliant - explained everything perfectly to me, put me at ease, the technology used was amazing. Before and after photos of my ears (with and without wax) - I was blown away by the care and expertise. Can recommend 100%. I have already booked my next check in 6 months time. Thank you for such good care and complete satisfaction.

Frequently Asked Questions About Regain Hearing Eltham

What services does Regain Hearing - Eltham offer?

Regain Hearing - Eltham specializes in hearing assessments and ear wax removal, including micro suction. The clinic utilizes advanced diagnostic technology to provide detailed examinations and treatments.

Can you explain the cleaning process for ear wax removal?

Ear wax removal at Regain Hearing is typically performed using micro suction, which is a safe and quick procedure. The process is explained thoroughly by the audiologists, and customers can view the results on a screen, ensuring comfort and understanding.

Are the staff at Regain Hearing qualified and experienced?

Yes, the audiologists at Regain Hearing, like Maxine and Christian Tadman, come highly recommended by customers for their thoroughness, professionalism, and the ability to explain procedures in detail. The support staff are also praised for their welcoming and helpful demeanor.

About Regain Hearing Eltham

Audiologists

Welcome to our award-winning, family-run audiology practice, offering a range of services including hearing tests, tinnitus consultations and ear wax removal.As an independent audiology clinic, we have access to every make, model, and style of hearing aids available. Immerse yourself in some of the clearest and most advanced hearing products on the market, all finely tuned by our highly qualified audiologists.If you're already using hearing aids, our state-of-the-art equipment can evaluate their performance. This allows us to provide you with an ideal solution, skillfully customised to your needs, so you can experience the remarkable difference.Suffering from the challenges of tinnitus and seeking relief? Call us to find out more!

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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