The overall reputation of Regain Hearing - Eltham appears to be highly positive based on the latest customer reviews. A recurrent theme is the professionalism and expertise displayed by audiologists, particularly highlighted with Maxine and Christian Tadman earning specific commendations. The detailed explanations given by the audiologists during the assessments and procedures contribute substantially to the patients' comfort and understanding, instilling confidence in the services provided. Notably, the welcoming and accommodating nature of the support staff, from receptionists to phone service, has left a favorable impression. The environment is described as clean and comfortable, an essential aspect of customer satisfaction within healthcare facilities. The emphasis on technology and visual presentation during procedures, especially micro suction and examination using large screens, has been well received for its educational value and reassurance. While punctuality could be improved, as one appointment started late, the affiliation of comfort measures such as offering tea highlights customer care beyond the immediate clinical experience. Overall, the customer experience is characterized by friendly, personal engagement and a patient-focused approach, suggestive of a strong commitment to service quality.

Regain Hearing Eltham Reviews
Rated 4.9 based on 529 Reviews
201 Eltham High St, London SE9 1TS
Audiologists