Across multiple reviews, Reeds Rains Estate Agents in Manchester have accrued a predominantly positive reputation, centered largely on their quick responsiveness and attentive service. Employee mentions, including Ryan, Jordan, Laura, Danny, and Joe, hint at a team that's highly dedicated and professional. These team members have been applauded for their efforts in resolving maintenance issues swiftly, assisting with the complexities of housing processes, and providing support throughout tenancy. Recurring positive themes include the staff’s diligence, communication skills, and a personalized client approach. Nevertheless, the company's reputation is not without blemish; delays and lapses in service, particularly regarding maintenance issues and deposit returns, have been a source of frustration for a small subset of customers.
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super helpful whenever we have any maintenance issues
very communicative and helped make the process clear and smooth
consistently responded quickly to any issues I've had
easy to organise and all the paperwork was sorted quickly
worked so hard to smooth out all the problems
couldn’t be happier with the services
exceptional communications skills
always been incredibly helpful
exceptional service on Management of my property
Took 4 weeks for washing machine to be replaced
