Puregym Reviews

The overall company reputation of PureGym Manchester Urban Exchange, as derived from the reviews, reflects a mixed customer experience. The gym is commended for its size, space, and the variety of equipment available. Users appreciate the facility's cleanliness, modern equipment, and the ease of membership management through the app. The staff is generally portrayed as nice and accommodating, offering gym tours and maintaining a welcoming environment. However, there is noticeable dissatisfaction regarding certain aspects, such as the lack of gym etiquette enforcement and the gym being oversubscribed leading to overcrowdedness. The most severe criticisms pertain to the gym's cleanliness standards, with reports of unaddressed debris and unpleasant odors, as well as the malfunctioning showers that present both comfort and safety concerns. Technical issues with internet reception and customer service problems, including perceived staff mistreatment, also tarnish the gym's reputation.

Get way more than you pay for at PureGym Manchester Urban Exchange! Open 24/7, we offer a range of low cost, no contract memberships and over 220+ pieces of high quality gym kit - and fitness classes are included in your membership! Whether you prefer cardio, strength training, classes, or more, we have everything you need to keep fit. Need help achieving your fitness goals? Our friendly team of Personal Trainers can help.