The most frequent themes are convenience, variety, and perceived health benefits. The ability to skip, swap, or change menu options week to week is highly appreciated, as is the freshness of meals and reliable delivery. Flavors are singled out, especially in curries and protein choices, and customers value feeling full and able to easily track calories. However, isolated complaints about specific vegetables or delivery partners like Yodel indicate occasional operational inconsistencies.
Overall, Prep Kitchen enjoys a strong reputation for delivering fresh, convenient, and tasty meal solutions that help users in staying on track with health goals. Customers express satisfaction with the value, variety, and ease of the service, indicating repeat usage and recommendations. The minimal but noted areas for improvement involve minor food freshness and third-party courier issues.