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Premier Property Lawyers Reviews

Rated 3.5 based on 5760 Reviews

Frances Way, Enderby, Leicester LE19 1SH

Estate Agents Leicester

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

Sentiment for Premier Property Lawyers’ conveyancing service is mixed, as reflected in customer reviews detailing divergent experiences. Several reviewers highlight clear, efficient communication and praise individual solicitors by name, describing supportive guidance and ease of use with the company’s eWay digital platform. However, critical feedback addresses significant communication challenges, delays in process, and a lack of transparency, particularly when working with chains or third-party agents.

Major positive themes include commendations for proactive updates, the helpfulness and clarity of online tools, and the professionalism of named staff such as Funda Ibrahim, Katherine, Indra, Daryl Wyatt, and Michelle Eyre. Customers value straightforward fee structures, the ability to follow progress online, and support in complex cases. On the other hand, the most frequent complaints are poor communication—especially during crucial transactional stages—and unresponsiveness, which sometimes led to costly delays for multiple parties.

Overall, Premier Property Lawyers’ reputation is notably polarized across the UK, with some clients returning or recommending their services, particularly for personal transactions, and others warning of organizational disconnects and substantial inconvenience during multi-party deals. Positive outcomes correlate closely with direct solicitor interaction, while chain-dependent cases are at higher risk for negative experiences.
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What Customers Are Saying About Premier Property Lawyers?

excellent service which I would recommend

fantastic experience working with Katherine

guidance and professionalism made what could have been a daunting experience smooth and stress-free

online eWay system was fabulous

Indra was fantastic at keeping everything flowing

Exceptional service from Daryl Wyatt

process was simple, seamless and extremely affordable

communication was brilliant

nothing but praise for how my transaction was handled

made my remortgage effortless

Trustguide extracts key phrases from reviews about Premier Property Lawyers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Premier Property Lawyers's customers had a positive experience.

Positive
50%
Neutral
0%
Negative
50%

Premier Property Lawyers Ratings

1

As of Based on 5760 revies as of Jul 28, 2025

Premier Property Lawyers Score

50%

As of Based on 5760 revies as of Jul 28, 2025

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Customer Reviews

As of Jul 28, 2025, 5760 customers have reviewed this business and rated it 3.5 Star out of 5. Trustguide conducted an in-depth analysis of Premier Property Lawyers's publicly available reviews View source

Darrell Davis rated Premier Property Lawyers 5 stars
a month ago
This is an excellent service which I would recommend anyone who is looking for a house conveyancer. You are first given a basic quote which if you decide to use their services you will need to pay a file opening fee to start the process. During the whole process you will be sent draft statements showing the costs. In their initial information you will find contained in their terms & conditions a list of extra-legal fees that may apply to your case. Use this to keep an eye on your costs. The whole process is very straight forward and easy to understand thanks to a colourful online interactive dashboard called eWay. This contains everything you need showing the whole process in real time showing where you are with your purchase of your home. It contains all letters, documents sent and received. Communication can be done either by eWay, email or telephone. Our solicitor, Funda Ibrahim was excellent who was there every step of the eway. we were kept up to date during the whole process thanks to eWay which when we received information, a text message & email was sent with a notification saying we need to check eWay. There was nothing we could fault with their services. Outstanding who I would definitely use again if we need a conveyancer. A big Thank you Funda and to the team for all the hard work which you have done for us.
Aran Sandhu rated Premier Property Lawyers 1 stars
2 weeks ago
Avoid at all costs – dishonest and unprofessional I was in the process of purchasing a flat on Nelson Street in Chester, with Premier Properties acting as the seller’s agent – and the whole experience was a mess from start to finish. From the outset, I was told the seller had all the relevant documentation ready: electrical certificate, heating guarantee, and a radon report. These are essential for any buyer doing due diligence – but surprise surprise, when it came time to actually produce them, none were provided. Weeks went by with no clarity, just vague responses and empty reassurances. Even worse, we requested a deed of variation over three months before pulling out – a key requirement for leasehold properties where the ground rent isn’t capped. They agreed to it, told us it was in motion… only for us to later find out they’d never even started the process, and didn’t bother to inform anyone that they weren’t doing it. Just a complete disregard for our time and the seriousness of the sale. There were also mismatches in the listing – particularly around parking – which didn’t align with what was in the contract. Again, no effort to correct or even explain the discrepancy. The communication throughout was appalling. I was chasing constantly for updates and often left in the dark for weeks at a time. After months of delays, mismanagement, and wasted legal costs, I had no choice but to walk away. Premier Properties showed zero transparency, zero urgency, and zero professionalism. If they’re involved in a buy/sale you’re considering, be warned – they’ll say what they need to get the deal moving, but don’t expect follow-through, honesty, or accountability.
Rosie Price rated Premier Property Lawyers 1 stars
2 weeks ago
If your buyer is using this “firm” I would strongly advise to pull out NOW and find another buyer. Absolutely poor service, never getting back to our conveyancers and our buyers point of call actually quit their job midway through and nothing was passed along to anybody else to pick up in their absence which meant queries on our buyers property went unanswered even though we were completely ready to exchange and complete. Would avoid like the plague!!!!!

Frequently Asked Questions About Premier Property Lawyers

Does Premier Property Lawyers provide regular updates during the conveyancing process?

Many clients receive frequent updates through the eWay dashboard, email, and text notifications. However, reviews reveal that some customers experienced communication delays especially in more complex or chain-involved transactions.

Are there any additional fees or charges to be aware of?

Premier Property Lawyers' initial quotation outlines standard costs. Extra-legal fees that may apply are listed in the company's terms and conditions. Customers should monitor statements via the eWay portal to track total charges.

How does the eWay platform help during the transaction?

The eWay dashboard lets clients view every stage, upload documents, review correspondence, and monitor case progress in real time. Customers appreciate its transparency and convenience, especially when managing transactions remotely or from overseas.

About Premier Property Lawyers

Estate Agents
Premier Property Lawyers specializes in conveyancing services for property purchases, sales, and remortgages in the legal industry. The company offers its services primarily through a digital platform, providing clients with real-time progress updates and access to necessary documents.

The company operates using an online interactive system called eWay, which consolidates case information, correspondence, and financial statements. Clients can communicate with their assigned solicitors via the platform, email, or phone. The process includes clear breakdowns of fees, document submission, and transparent tracking of milestones from instruction to completion.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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